Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,440 Reviews)
Rating breakdown 1,440 reviews
5 Stars
1,118
4 Stars
192
3 Stars
44
2 Stars
29
1 Star
57
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Customer Rating
5
Steam heat!
on October 2, 2024
Posted by: Twmo
from Charleston SC
Love the features and steam options!! Efficient dryer!
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 7, 2026
Hi, there. Thank you for sharing your experience with us. It’s great to hear that you’re enjoying the features and steam options on your LG Dryer (DLEX4000B) model. This model is designed with advanced sensor‑dry technology, efficient performance, and a sleek modern look that helps keep your clothes fresh and well‑cared for with every cycle. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
2
Nice but Too Fancy
on October 1, 2024
Posted by: Joel33
from Monticello, New York
[This review was collected as part of a promotion.] I bought this a few months ago. It worked decently well but often doesnt fully dry everything. I think the fancy features stop it early.
Quality
4
Features
3
Value
3
Response from lg.comBy true, LG Digital Care Team, October 4, 2024
Hey there Joel! We appreciate you letting us know about your LG dryer and want to make sure that it's drying all of your laundry at 100%. We'd be happy to provide you with this link (http://spr.ly/6429Uk2ML), which provides you with steps to run an installation test on your unit so it can diagnose what's happening with it and offer troubleshooting tips depending on the results. We would also love to continue looking into this further with you so we can make sure it's working the way it should. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and the results of the test. We look forward to hearing from you! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Good Dyer
on September 26, 2024
Posted by: Jackie05
Good dryer so far. Very efficient. Good size and very sleek. The only down side is that it is a bit loud.
Written by a customer while visiting lg.com
Customer Rating
5
LG front end load dryer.
on September 25, 2024
Posted by: rebbe
[This review was collected as part of a promotion.] We bought the LG Dryer earlier this month. We did not consider any other manufacture as we have always purchased the LG brand. All our appliances in our home are LG. The new dryer is great and so mart, very easy to use. It's neat to use it from my phone, I like how it updates on its progress.
Response from lg.comBy LG, March 11, 2026
Hello, Rebecca! We’re excited to hear how much you’re enjoying your LG Dryer. It’s great knowing the smart features are making laundry feel easier, especially with the ability to check progress right from your phone. Hearing that LG has been your go‑to brand for all your home appliances truly means a lot, and we’re glad this new dryer is living up to your expectations! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Super efficient
on September 24, 2024
Posted by: Bofl
[This review was collected as part of a promotion.] We do a lot of laundry in our house and I am pleasantly suprised at how efficient and quick the unit dries. The smart feature is awesome, I’m alerted when there is an issue (had a clogged exhaust pipe) as well as when cycle is done.
Response from lg.comBy LG, March 17, 2026
Hi! We appreciate you sharing your experience with your LG Dryer. It’s great to hear it’s keeping up with a busy household and drying everything efficiently — that’s exactly what it’s built for. The smart alerts really shine in moments like that clogged exhaust notification, giving you a heads‑up before a small issue becomes a big one. Sounds like the whole setup is making laundry day a lot smoother! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
A solid machine
on September 24, 2024
Posted by: Dave23301
The dryer functions and features work flawlessly, each setting performs as expected and there is no disappointment. It takes time to learn which settings are best for your items, the recommended settings are a good starting point but fine tuning is needed for your things in order to get the best drying without damage. The wifi download of settings is useful but not critical because after you become familiar with the settings for your stuff, it’s easier to just punch in the parameters based on what’s in the load coming out of the washer. It is nice to be notified on your phone when the dryer is done. The most surprisingly useful setting is the steam fresh which we use to avoid ironing and to remove fold lines, it works very well.
Response from lg.comBy LG, March 17, 2026
Hi, Dave! We appreciate you sharing your experience with your LG Dryer. It’s great to hear how smoothly all the functions and features are performing for you. Getting familiar with the ideal settings for different fabrics does take a little time, but it sounds like you’ve really dialed things in to get the best results without risking damage. The smart notifications are a helpful touch, especially when you’re multitasking around the house. And you’re absolutely right about Steam Fresh — it’s one of those features you don’t realize you’ll love until you use it. Skipping the ironing and removing fold lines with a quick refresh is a game‑changer! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
Dryer has 1 job. Can't do it.
on September 24, 2024
Posted by: Not only one Disappointed
from Kansas City
[This review was collected as part of a promotion.] Has 1 job. Doesn't do it. This dryer looks nice and has satisfying controls, but the dryer sensor doesn't work and it cuts off before completely drying a load. So instead of nice clean laundry, we have to contend with damp, mildewy surprise. It shouldn't be that hard to create a dryer that actually dries clothes.
Pros: Style/Design
Quality
1
Features
5
Value
1
Response from lg.comBy true, LG Digital Care Team, September 27, 2024
Hey there. We appreciate you letting us know about what's happening with your LG dryer not fully drying your clothes. We always want to ensure your units are working at 100% so you can have the best experience possible. We'd be happy to provide you with this link (http://spr.ly/6428oFcl6), which offers steps on how to run an installation test, which includes troubleshooting tips after the test is complete. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details and model number. We look forward to hearing from you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Great purchase
on September 21, 2024
Posted by: Mjh8034b
from Clay, NY
I bought this unit, along with the washer, to replace a couple of aging units. Couldn’t be happier with the purchase.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, March 18, 2026
Hello! We’re glad to hear your LG Dryer has been such a great addition alongside your new washer. It’s wonderful that the new pair is already delivering the performance and satisfaction you were hoping for. Enjoy the fresh start with your upgraded laundry setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com