Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Nathan24
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s been a couple months since our purchase and have no complaints. Upgrading to a gas dryer seems to have proven to be more economical. Love the new features but still learning to use them. WiFi connectivity has been a bonus feature that brings peace of mind and also great reminders for tracking use and any maintenance needed. Love and hope to have this dryer for many years
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Pinkieme
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had the dryer for a few weeks now and no complaints. It is nice looking and I love the various settings. My husband likes the "steam fresh" setting to freshen up hoodies that have been in a drawer for awhile also great for getting out wrinkles! No more ironing but who irons anymore. I love the sing songy tune it plays when it is done, The washer does it as well. Great dryer thank LG
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: midlaw
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installed on New Year's Eve and has served us well since. Easy to use. Has performed well.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: soccerwatcher
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit was purchased as the companion to the 4000 washer. We are happy we did! Capacity, a wide range of settings, steam refresh and quiet operation. And energy savings to boot over our old unit.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: OCGram
from Old Chatham, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I lovey the features and size loads this dryer is capable of. My one problem is some items do not dry completely and I have to put them back in to dry. I am not sure if the door latch will hold up. It does not seem to be as durable as past dryers.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Quindella
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit has not worked since it was installed. It's a lemon.
No, I would not recommend this to a friend.
Quality
1
Response from lg.comBy Jennifer, Social Media, February 14, 2022
We hate hearing your unit is not working properly. We’d like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of the issue so that we can investigate. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Britt503
from Olympia, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased our dryer about 3 months ago and bought the matching washer as well. It dries our clothes quickly with minimal static. I especially enjoy the app, the ability to download other drying options and the monthly emails for status reports.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Zak1421
from Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this dried last year after our other one quit. This is the best drier we could have purchased. Super efficient and dries everything super quick!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com