Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: K F Roberts
from Chicopee MA
Verified Purchase:Yes
Disappointed in the steam refresh feature. It does not do as well as avertised.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: skwalsh224
from New London, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought an LG Washer / Dryer pair. The washer is reviewed separately. I had no idea that steam was a feature that was available. Anyway, I like technology so I bought a dryer with steam capability and I love it. You can freshen up sheets, towels, pillows, blankets, or anything. Also, like the washer, there are many individual dry cycles that can be down loaded using the Thin Q app. Of course there are all the standard cycles available on the front panel; this is an additional group of dry cycles that can be downloaded (one at a time) and used such as: Rainy Day Wet Cloths, Gym Cloths, Socks, Super Dry, Ultra Delicate, and more. All you have to do is ask yourself "What am I drying?".... There is a cycle for that. I have also noticed that the dryer is much more gentle than previous (dumb) dryers.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SpedTchr
from Denver City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] No complaints as of yet but still an not happy with how to operate downloaded cycles on the phone app. Other than that it's doing it's job
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Atb1
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a lovely looking dryer. Unfortunately, it never dries anything with just one cycle, no matter what setting, no matter what size load, I have had to run it through 3, 4, even 5 times before it all gets dry. I now do time dry, because it's the only way to get anything dry. We have only had this dryer for about a year, and I have to say, we are disappointed but hoping we can find a problem that can be fixed.
Pros: Style/Design, Features/Settings
Quality
3
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, July 19, 2022
We hate to hear this and we apologize for repair delay.^Sandy
Written by a customer while visiting lg.com
Posted by: MHodges
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this washer in my new home. The capacity is much larger than my old dryer by far. I love being able to dry blankets and comforters. The steam feature works great to get wrinkles out too. The cycles auto pick how long to dry based on the size and I never find damp pieces in the load like I used to in the past.
Pros: ease of use
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this dryer. It has so many functions that I can use. I will never buy anything else
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Smals12
from Chicago, Il
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been using this model for about a month and love it as much as I love my other LG sets! I own three now but really like the more sleek designing in this recent model!
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dryerman25
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 1 month ago and it has been excellent. Lots of great cycles and the wrinkle cycle works very well. I have the gas version and dryer gets plenty hot to dry clothes quickly. Comforters only take 40 mins. Steam works well also. I would definitely recommend this dryer.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com