Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Annie820
from Wilmington, DE
Verified Purchase:Yes
I spent a lot of time researching dryers, and I am so glad I did. I thought I might have difficulty using the features, but it’s been easy. I already have an LG washing machine which I also love!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jolleen14
from Irvine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couldn’t be happier with drying performance and especially the new steam feature.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AgWin93
from Austin, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed to replace my dryer, and I heard that LG had good products. I bought this LG dryer, and I am thoroughly impressed with this product! It is awesome, and I highly recommend that anyone that needs a dryer should by this one
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dan Duffy
from LaGrangeville NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome product. Easy to use and works great . Would recommend to anyone
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JillianP
from Pennsylvania
Verified Purchase:Yes
I had a LG washer and dryer since 2009. I was super upset that I couldn’t take my old ones with me when I moved. So to be able to have these new ones is incredible. LG’s are reliable and amazing. I love all the new features of this one, so much more than the ones I had before but they have never given me trouble. I will continue to be an LG customer!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: enjoylife346
from Monterey CA
Verified Purchase:Yes
I love the sleek design! Performance is great! Love the various settings!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Dyer is a fire Hazard
on August 12, 2022
Posted by: Poorly designed Dryer
from 08050
This dryer is defective in design and should be recalled. The lint filter does not catch all the lint as one would expect. Rather, the lint bypasses the filter and gets caught at the bottom of the machine. Eventually this will cause a fire hazard. Also, all the lint accumulates at the bottom of the machine and remains trapped and further creates a larger and larger trap as new lint accumulates. So much so, that it collects to the extent that it prevents the lint filter from sitting flush with the interior orientation of the barrel where it then snags and damages clothes. Once a piece of clothing gets caught, it remains snagged until the end of the cycle. Whatever clothing gets trapped like this; it permanently ruins the item as it creates permanent wrinkles besides sometimes tearing the clothes.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 16, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Doug2027
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. My only complaints are: (1) the very first normal cycle I ran left the clothes slightly damp, and (2) I did some bed sheets on the bedding setting and they were well done with about 20 minutes left on the cycle. I thought it would have sensed they were dry and cut the cycle shorter. Overall like the features. Would be nice if the machine did a push notification via app that the cycle was complete.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com