Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,440 Reviews)
Rating breakdown 1,440 reviews
5 Stars
1,118
4 Stars
192
3 Stars
44
2 Stars
29
1 Star
57
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Customer Rating
5
Dryer
on October 15, 2024
Posted by: Leppa
Works great and easy set up with wifi. Controls are intuitive and the laundry comes out quickly.
Response from lg.comBy LG, March 5, 2026
Hello, Leppa! We appreciate you sharing your experience with your LG Washer and dryer. It’s great to hear how smoothly everything is running — from the easy Wi‑Fi setup to the intuitive controls and quick, efficient laundry results. Always a win when an LG unit makes everyday chores feel effortless!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Terrific Dryer
on October 15, 2024
Posted by: jds46
[This review was collected as part of a promotion.] We have had the dryer for just over a month and it is really great. Control panel is very easy to use. WiFi feature is super convenient.
Response from lg.comBy LG, February 28, 2026
Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLEX4000W) model has been performing well, with an easy‑to‑use control panel and the convenience of Wi‑Fi features. This model stands out with its TurboSteam technology, large capacity, and Sensor Dry system designed to deliver efficient, even drying for every load. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Best in market!
on October 12, 2024
Posted by: wendyjoy78
[This review was collected as part of a promotion.] I bought it this past month and it's been great. no complaints.
Response from lg.comBy ^Rich, LG Digital Care Team, February 14, 2026
Hi wendyjoy, thank you for sharing your thoughts about your LG 7.4 cu ft Ultra Large Capacity Smart Electric Dryer with TurboSteam and Built‑In Intelligence, model DLEX4000B. It is great to hear that it has been such a strong performer for you right from the start. When a dryer delivers reliable results with no complaints, it makes laundry day feel a lot easier, and it sounds like this model has been a solid fit for your home.
If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Excellent dryer
on October 7, 2024
Posted by: JayRivs
[This review was collected as part of a promotion.] I bought the dryer a month ago and am so happy that I did. It's a great machine and investment.
Response from lg.comBy LG, March 5, 2026
Hello, Jay! We appreciate you sharing your experience with your LG dryer. It’s great to hear that your month with it has already proven to be such a solid investment and that the performance is living up to your expectations. We’re glad this LG unit is bringing both reliability and satisfaction to your home!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
World Class
on October 5, 2024
Posted by: Stevelon
Bought it on the recommendation of consumer reports. Is as good as they said
Response from lg.comBy LG, February 28, 2026
Hi, Stevelon. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLEX4000W) model is performing just as well as expected. This dryer is designed with advanced Sensor Dry technology, a large capacity, and efficient drying performance, making it a stunning choice for delivering consistent results, load after load. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Dryer does not connect to LG Thin q app
on October 5, 2024
Posted by: zzzzz3213123
Dryer does not connect to LG Thin q app. Dryer does not connect to LG Thin q app
Response from lg.comBy Joslyn, LG Social, October 8, 2024
Hey there! We appreciate you sharing your experience with us. We’d love for you to be able to connect your LG dryer to the ThinQ app so you can take full advantage of all its excellent benefits! We recommend power cycling the mobile device and the appliance and confirming the network name you’re connecting to has 2.4 G/ 2.4 GHz next to the name as this ThinQ app supports 2.4 GHz Wi-Fi. You can check out more information here: http://spr.ly/6420UUmry. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
3
Okay performance but poor reliability
on October 5, 2024
Posted by: Russell85
from Richmond Kentucky
[This review was collected as part of a promotion.] Works better than standard dryer but motherboard failed
Pros: Performance
Quality
2
Features
5
Value
3
Response from lg.comBy true, LG Digital Care Team, October 8, 2024
Hey Russell! Thanks for sharing your LG dryer experience with us. We're super happy to hear that you're content with the unit so far! Having a reliable dryer on your side to tackle laundry day is super important, so we'd love to help look into options regarding your dryer's motherboard! Please get in touch with us on social media @LGUSSupport with your contact info. We'll be happy to help! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Really great
on October 4, 2024
Posted by: Diggity3
I have had this for over a month now, and everything is great. Quiet, fast, and clothes come out fresh, clean and dry.
Response from lg.comBy LG, March 7, 2026
Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Dryer (DLGX4001B) model has been performing so well, keeping your clothes fresh, clean, and dry with quiet and efficient cycles. This model is designed with advanced sensor‑dry technology, powerful performance, and a sleek, modern look that makes laundry care easier and more reliable. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com