Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Paul 61
from North Carolina
Verified Purchase:Yes
Excellent products. Beautiful design. Just not too much info on operation and how to change the defaults, but we will keep looking.
Pros: Quality, Style/Design, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Tiny closet lady
from Oregon
Verified Purchase:Yes
I received this washer and dryer set about 1 month ago. Install was super easy and I really like the performance. The washer seal seems to dry out better than other front loaders I've used and my clothes do seem to be coming out a bit cleaner even with a little shorter wash time. I haven't tried out the app or the downloadable custom cycles, but I plan to soon, since I'm the type to want to perfect the wash cycle for certain types of loads.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Ellis0416
from Bentonville, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dryer went out and I was ready for a new one. I did what most do and spent forever reviewing different ones and narrowing down to this dryer. If I’m honest I fell in love with all the features and review for the washer and found just as good of review for this dryer. I love it. It’s quiet and loads do not take forever to dry
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: S Kam
from Ontario
Verified Purchase:Yes
We purchase the LG gas dryer along with our LG washer as a matching pair. The drying is so far so good as the quality is as good as it’s brand. However, we found it to be much more noisier than our old LG dryer. It is possibly because it is gas, not electric
Pros: ease of use, Quality, Style/Design, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Ruins my towels
on September 8, 2022
Posted by: daveg51
from San Francisco
I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, September 9, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: mprez7707
from sa, tx
Verified Purchase:Yes
Awesome dryer. have it hooked up with washer. great set
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EnriqueH
from Califon, NJ
Verified Purchase:Yes
We ave used for nearly 2 months are very happy with it
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Tguth
from Bountiful, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very happy with this gas dryer. Clothes come out dry every time and so many different dry cycles to choose from to get it right for the load.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com