Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Damaged products
from California
Verified Purchase:Yes
The dryer failed within first couple of months of usage. The burner needed to be replaced
We also bought a washer that we delivered twice damaged. The third one was OK
Very disappointed with the quality of the LG products
We also bought a washer that we delivered twice damaged. The third one was OK
Very disappointed with the quality of the LG products
Quality
1
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG appliances. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: edwards21
from Holualoa, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installed two weeks ago. Dryer is excellent and I am still learning the different dryer cycles. I used the steam cycle for the first time yesterday and was most pleased - wrinkles disappeared! Problem with phone app but I am sure that is a problem on my end. Highly recommend this dryer!
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jeaninjeans
from Downey, CA
Verified Purchase:Yes
It is very stylish with the washing machine next to it.
It is very quiet and dries the clothes nicely.
Also I'm so happy I could reverse the door.
It is very quiet and dries the clothes nicely.
Also I'm so happy I could reverse the door.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Darryl Grover
from Red Wing, MN
Verified Purchase:Yes
When we built our new home we decided to purchase the LG Washer and Dryer combo as they manufacture high quality products and they had the features we were looking for. We are extremely happy with both products.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: kspeedracer
from Yorba Linda, CA
Verified Purchase:Yes
dryer dries clothes very well, however, for large bedding, had to run the dryer several times with manual timed dry to completely dry larger items
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Marj53
from Auburn ME
Verified Purchase:Yes
I recently purchased this item. The dryer works very well. I forgot I had a load in and used the steam fresh and got out all the wrinkles
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cutecht
Verified Purchase:Yes
The dryer is smarter than I am. Recently installed and it started throwing error codes. Turns out the vent line from the wall to exterior of the horse was clogged at 50%! Had the line cleaned out no more error codes.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rocky R
from Las Vegas Nevada
Verified Purchase:Yes
We are loyal to LG washers & dryers!!! Our old set of washer & dryer lasted us for 13 years & we were so happy with them. We figure to replace them with another LG & we couldn’t be happier. We love all the features, very quiet, great value for the money & love the way they look.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com