Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6 out of 5
4.6
(1,451 Reviews)
Open Ratings Snapshot
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product. 
(
674 out of 709
)
Best Buy Privacy Policy
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Customer Rating
5 out of 5
5
Perfect
on January 3, 2023
Posted by: Friendly Review
from Florida
Verified Purchase:Yes
We love this large capacity dryer. It's very quiet and easy to learn options. The only issue I have is (and this could be an operator issue), when I select "normal" dry function, there is no heat. I've been using another function and it works fine.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great dryer - plug to short when stacked
on January 1, 2023
Posted by: RCT3
from Houston, TX
Verified Purchase:Yes
So far the dryer is great. Quiet and efficient. The humidity sensor on delicate leaves the clothes damp sometimes but it’s a fast cycle. Only other complaint is the power cable was too short when stacked and pulled out of our closet to install without an extension cord.
Pros: Quality, Performance
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great dryer
on January 1, 2023
Posted by: rmfc
from nj
Verified Purchase:Yes
Bought this dryer a month ago and very happy with it. It is very quiet, love the fact I can start it from my phone as well. Sensor works well but would like to be able to change the heat setting to low on normal cycle but not available
Pros: Quality, Performance
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on January 1, 2023
Posted by: muts
from Orange County
Verified Purchase:Yes
I bought it 2 weeks ago and so far we are happy with our new dryer, it is bigger and works good.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, February 12, 2026
Hi, Muts. Thank you for taking the time to share your experience. It’s great to hear that your LG Dryer (DLGX4001W) model has been a good fit so far. The larger capacity and smooth performance are exactly what this model is designed to deliver, and it’s wonderful to know you’re happy with it just a couple of weeks in. You can explore more details about your model here: https://www.lg.com/us/support/product/lg-DLGX4001W. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features! Easy to operate
on December 30, 2022
Posted by: Pap0113
from Pittsburgh PA
Verified Purchase:Yes
I bought this a month ago and I like that it senses when the clothes are dry and reduces the run time. Very eco friendly and efficient
Pros: ease of use
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
on December 30, 2022
Posted by: Charmon
from Mesa,AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new LG Dryer.
I wish the drawer was a little taller. My cleaners with spray bottles do not fit, not tall enough.
Pros: Features/Settings
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best purchase
on December 29, 2022
Posted by: RachL
from Pitman
Verified Purchase:Yes
This is one of the best dryers I’ve ever purchased. Smart technology won’t let you forget your clothes in the dryer to get wrinkled. Highly recommend if you’re in the market for a new dryer.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Works absolutely wonderful
on December 29, 2022
Posted by: Edith M
from Erial NJ
Verified Purchase:Yes
I bought the dryer I loved it so much I went back to buy the matching washer and now I would love to have the sidekick washer pedestal but can't afford it right now maybe one day
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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