Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: JerseyShoreGirl
from NewJersey
Verified Purchase:Yes
Bought this late last year and am glad we did. Extremely quiet. Steam feature is a big plus and works well. Dryer has many useful settings that allow you to easily tailor drying temperature, length of cycle, type load without complicated controls. The user interface is simple and intuitive with easy to read dials which is much appreciated.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jabymohammed
from Illinois
Verified Purchase:Yes
Awesome product! highly recommend. great color and cleans clothes pretty well.
Pros: ease of use, Quality, Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy Cazzandra Galangco, LG Social Media, January 20, 2023
Thank you so much for taking the time to leave us this awesome review about your LG Dryer DLEX4000B. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We value your feedback and can't wait to serve you again! -Cazz
Written by a customer while visiting lg.com
Posted by: Chari123
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had this new washer and dryer set for almost two weeks now and it’s pretty good. My only complaint is that the tumble dry low setting for delicates never gets the clothes completely dry, so we then need to run it twice. Kind of defeats the purpose of the “smart” sensor.
Pros: ease of use
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Love2023
from Syracuse Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very happy with our purchase and would recommend to anyone
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: wbak
from Searsport, Maine
Verified Purchase:Yes
I bought this a month ago and am so happy. It replaced an older model. I love the updates and ease of use
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Some little annoying things but overall good
on January 13, 2023
Posted by: nurse mary
Verified Purchase:Yes
We just got a new dryer and replaced an 8 year old LG dryer that was very similar to this one. This dryer is loud with a vibrating/humming noise that stops when I lean on top of it. It drives me crazy. I would have liked the light to remain on when you open the door, even if the actual unit wasn't on. If it's dark and I don't turn the light on in the laundry room, but need to look for something in the dryer or toss a load in quickly, the old LG dryer we had would have the light on just with opening the door. I guess this might be an energy-saving thing, but it is annoying. I would have liked having the option for the steam care settings to have the basket that pulled out like the other model we had, so I was surprised when I saw this one NOT have that. You have to hook it up to the water line and we were not going to go through the hassle of splitting the water line from the washer to the dryer. Had I realized that, I wouldn't have bought this model. The picture on the site makes it look like our old model, which has a pull out drawer on the left side where you can easily add water to the tray and do it that way, but the one we got doesn't have that and looks different on the left side.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
4
Value
2
Written by a customer while visiting lg.com
Posted by: tgarre
from Hickory, NC
Verified Purchase:Yes
Purchased as a set just over a month ago. Had a older LG dryer that ran great but washer had issues to upgraded to new set. This dryer is ok but find to fully dry a load I have to use heavy duty setting instead of normal. Do like that I have the set linked to my phone and know when cycle is done
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
New owners but excited to take this out for a spin
on January 11, 2023
Posted by: Alex_CA
Verified Purchase:Yes
We only recently purchased the DLEX4000W, but so far it's been exactly what we needed. We've had LG washer/dryers in the past and have been very happy, so we expect this will be no different.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 14, 2026
Hi, Alex. Thanks for sharing your experience with the LG Dryer (DLEX4000W) model. It’s great hearing that it’s already meeting your needs and that your past LG washer and dryer sets have served you well. This unit is built for efficiency and convenience, offering powerful drying performance, sensor‑based cycles, and a spacious drum designed to handle everyday laundry with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com