Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Fishmom
from McLean,VA
Verified Purchase:Yes
We bought this when our old dryer died. I bought one that could be delivered quickly. Now that we've used it for a month, I really like it. The lint filter is easy to reach and clean The dryer is LARGE and dries everything quickly. I still haven't been able to link it to my phone app, but can't really see a reason for that anyway.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Not Easy To Install with Propane, Conversion neede
on January 26, 2023
Posted by: Zetawyns
from Pine Bush, New York
Verified Purchase:Yes
The store did say upon purchase that they couldn’t install the Gas Dryer due to the fact it was Propane Gas and they don’t connect to propane. That I would need to contact my gas provider for hook up. However, my gas company and TB Webber refused to do the job because fear of being sued and voiding warranty. Because actually it not just installing it. The actually Dryer has to be converted to use propane. So I had to by the conversion kit, the machine has to be opened up and it placed inside to convert it before it can be installed. All plumbers and appliance companies don’t do this. This needs to be explained to customers with PROPANE Gas!!!! But now that it’s successfully installed I love it, so quiet and easy to use! However, had to give it a 3 because of nightmare of installation
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, February 1, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: ROCHE66
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] QUIET EFFICIENCY!!!!
I'm going on 2 months since it was installed on my main level of the Manor!! Puts the basement Laundry Center to shame!!! Stairs...What stairs!!!!! No more lugging laundry tubs up and down stairs! This LG FULL SIZE WASHER ON BOTTOM...DRYER ON TOP HAS BEEN A GODSEND!!! THANKS LG!!!
I'm going on 2 months since it was installed on my main level of the Manor!! Puts the basement Laundry Center to shame!!! Stairs...What stairs!!!!! No more lugging laundry tubs up and down stairs! This LG FULL SIZE WASHER ON BOTTOM...DRYER ON TOP HAS BEEN A GODSEND!!! THANKS LG!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Subrenaa1
from Amityville NY
Verified Purchase:Yes
Bought this a month ago after all the other machines I was interested in were unavailable for immediate delivery. That said, it's a nice large capacity dryer that works pretty well. The energy efficient cycle leaves clothes a little too damp for my liking otherwise it's not a bad choice... the washing machine on the other hand... I digress this is for the dryer which I would recommend. The Washing machine on the other hand leaves a lot to be desired!
Pros: Style/Design
Quality
4
Features
3
Value
3
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, January 23, 2023
We appreciate your feedback, as your satisfaction matters to us, and it's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best products possible. We assure you that your constructive feedback does not go unnoticed, and this information will be shared with our research and development teams for future improvements. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Gia Mick
from Ohio
Verified Purchase:Yes
Still figuring out what works best for my items. Large blankets come out slightly damp and often need a manual setting. The steam option worked great on my curtains and table cloths; no wrinkles. Most clothing dries as it should.
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Jsmr1360
from Tampa
Verified Purchase:Yes
Excellent dryer. Smart feautures works with no issues, works perfect!
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Marcob68
from Boynton Beach Fl.
Verified Purchase:Yes
Dryer does a great job at drying all sorts of loads but have not used most of the options and features including steam.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: JoePags01
from Sachse, TX
Verified Purchase:Yes
I received my dryer 4 days ago so I am still learning how to use it, but so far I am impressed that it dries evenly and I love the WYFI feature.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com