Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Doodlelover
from Ohio
Verified Purchase:Yes
Bought this a few weeks ago and I love it. So many features, and so easy to use. I love the WiFi feature. Very quiet
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GigiG
from Bethel CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This would be my second LG dryer in the last 13 years. I would recommend this product never had a problem and did all for service. My towels get the steam cycle after every used this way I can wash them less often.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Bridget Joyce Galon, LG Social Media, February 7, 2023
It makes our day to know that you had a 5-Star experience with your LG Washer. Our sole purpose in manufacturing home appliances is to provide an ease to heavy household chores, and we are pleased that we were able to do that for you.
Thank you very much for your never-ending support. :) ~Bridge
Thank you very much for your never-ending support. :) ~Bridge
Written by a customer while visiting lg.com
Posted by: DDeeDeeDee
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like that my phone alerts me when the dryer cycle is finished. Plus I can customize the setting by using the app.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Doesn’t dry well
on February 4, 2023
Posted by: Da6552
from Upstate New York
I bought this dryer 6 days ago. It does not dry the clothes. I put 5 tshirts in to see if it dried. It did not. Dryer sucks. Regret buying it. It’s terrible!!
Quality
1
Features
1
Value
1
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 5, 2023
Thank you for giving us feedback about your experience with your LG dryer. We're sorry to know that you're currently having issues with the product and want to assist you with this matter to get this off your shoulders. Please get in touch with us by sending us a private message on Facebook or Twitter at @LGUSSupport with your contact information and the unit's model and serial number. You can also call our customer support line at (800) 243-0000, and we would be glad to help you out. -Cazz
Written by a customer while visiting lg.com
Customer Rating
5
Lg products are terrific. Love the features.
on February 2, 2023
Posted by: Richard Bertrand
from Fremont NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The quality is very good and Love that it is very quiet
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 11, 2023
Thank you for your review for your Ultra Large Capacity Smart Front Load Electric Dryer. Enjoy the spacious 7.4 cubic feet capacity and the TurboSteam™ feature which can instantly refresh your clothing. Should you need support, don't hesitate to contact us! We're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a private message on Facebook or a direct message on Twitter. We'd be happy to assist you!
^Chris
^Chris
Written by a customer while visiting lg.com
Posted by: MGRG
from Levittown BY
Verified Purchase:Yes
Had to replace our prior LG washer since it just stopped working. The new washer is basically the same with a few more settlings and choices that I don’t need.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wfreed
from Tennessee
Verified Purchase:Yes
We received the washer and dryer and were disappointed when the hot water ran and did not stop with the unit off. There were so many issues with delivery it’s not even funny but not the manufacturer’s fault. Once replaced, the new washer had a dent in the side. We accepted it and did receive a discount but after two weeks we needed clean clothes! So far, both units are working great and we have no complaints. Washer spins so well the clothes feel almost dry coming out.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, January 30, 2023
We want to thank you for taking this time to communicate with us about your experience with your LG Dryer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: janbhan
from SLC
Verified Purchase:Yes
Just used for first time this week. I worked well.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com