Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Ml2362
from Fairfield, CA
Verified Purchase:Yes
Purchased a a month ago and so far it is a great machine
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 10, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Junior01
from Amarillo, Tx
Verified Purchase:Yes
I am pleased with the dryer. The only problems I’ve had is that the plastic frame around the dryer vent cracked and the vent itself is keeping fine dusty lint around it’s edges.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 5, 2023
Thank you for taking this time to communicate with us about your concern. We'd love to better understand the issue, and how can we rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Earl 27
from Wilmington, DE
Verified Purchase:Yes
We received our dryer in Feb 2023 and it is by far an excellent product. The dryer is best one we’ve ever owned. Love the additional down loadable cycles.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Jim143
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this as a pair with the washer and stacked them. Like the stackable feature. Has way more bells & whistles than the old dryer and looking forward to using the steam feature. Love the smart feature & the app
Pros: ease of use, Quality, Style/Design, Features/Settings, camera
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: ruthieboris
from cleveland heights ohio
Verified Purchase:Yes
love all of the was cycles available on this washer. this is our second leg from load & it even better than the firdt
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: kens68
from Wickford, RI
Verified Purchase:Yes
Replaced our old unit with DLEX4000W after much research. Everything works as advertised and love all the features. Using regular cycle is a no brainer and lets us know when cycles are done on our phones.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 5, 2023
We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Written by a customer while visiting lg.com
Posted by: DKW Lowry
from Connecticut
Verified Purchase:Yes
Bought a few weeks ago and it has delivered as promised. All the features are great and really help. Easy to use.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 5, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: Keshia
Verified Purchase:Yes
It’s an upgrade from my previous dryer. Runs smoothly and efficiently. Only issue is I wish the light would come on when I open. It comes on at random times during operation.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 7, 2023
Your honest and constructive feedback is valued by our whole team. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. You can easily get in touch with us for your for your concerns by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be pleased to help. -Cazz
Written by a customer while visiting lg.com