Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Texas Ed
from Texas
Verified Purchase:Yes
I bought this drier 6 years ago and I have been very pleased with it overall performance. The drier has a steam dry feature which I have been unable to utilize because to water supply is located on the wrong side of utility room and I have not spent the money to route the water over to the other side. I may do it soon.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy Anthony Jaimes , VXI Austin , March 24, 2023
Hey there. We're glad to hear that you've had this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam DLGX4001W for the past 6 years and that so farm it's been your companion. We sure hope that this continues and ensure that whenever you need the help or have any questions, send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. All at your fingertips! ~Anthony
Written by a customer while visiting lg.com
Posted by: Anonymous
from KS
Verified Purchase:Yes
I really love my dryer, dries so much faster than my old one!
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , March 24, 2023
Hey there, Patty. This really does benefit your clothes after its completion of the washing cycle and we're glad to hear that the dryer has work to its maximum potential to meet your needs! We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Thank you so much for choosing LG. ~Anthony
Written by a customer while visiting lg.com
Posted by: chrisinde
from Frankford, DE
Verified Purchase:Yes
I purchased this electric dryer a couple of weeks ago. It's stylish and works great. The only disappointment is that it only connects to a 2.4GHz wifi network and mine is 5.0GHz so it won't connect. Hopefully LG has a firmware update for that before long, as most networks are going 5GHz.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, March 22, 2023
Hi, thanks for the positive review! We appreciate you pointing out the stylish design to dryer model DLEX4000B. As we're a company that is always seeking to improve customer satisfaction with our products, we'll take your feedback regarding the connectivity into account as we create future generation models. In the meantime, should you need support, don't hesitate to contact us via social media. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. ^Chris
Written by a customer while visiting lg.com
Posted by: Tazman224
from Delaware
Verified Purchase:Yes
I bought this with my washer and it’s an outstanding product with easy use and many features
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, March 19, 2023
Thank you so much for taking the time to leave us a 5-star review regarding your LG dryer. Our goal is to always put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. We can't wait to welcome you back for your next LG product review! -Cazz
Written by a customer while visiting lg.com
Posted by: Daddybulldog
from Bartlett, TN
Verified Purchase:Yes
I bought this as a gift for my wife. Our previous machine was an LG brand and it was still running after 15 years. Thought it was just time for upgrade.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social , March 20, 2023
We appreciate your 5 star review! Congratulations on the upgrade! #LifesGood when your washing machine has many available features to choose from and is quietly operating. Don't forget to perform the maintenance cycle as often as recommended in your owner's manual. Should you need support, don't hesitate to contact us: https://www.lg.com/us/support/contact.^Chris
Written by a customer while visiting lg.com
Posted by: Terry Coonan
from Ephrata PA
Verified Purchase:Yes
Very easy for a senior citizen to figure out how to work it
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, March 30, 2023
Hi, we appreciate your 5 star review mentioning how easy it is to use all the features available in dryer model DLEX4000B. #LifesGood when AI can select your optimal dry settings for you! Should you need assistance, please contact us at (800) 243-0000 from Mon. to Sun. 8AM – 9PM EST. Enjoy the easy to use functionality in dryer model DLEX4000B! ^Chris
Written by a customer while visiting lg.com
Posted by: Ron and Anne
from Wesley Chapel, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG Dryer is an excellent product. It is accurate on time estimation and is reliable with various types of clothes.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 16, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Posted by: Katherine93
from Orlando, FL
Verified Purchase:Yes
I bought this a few months ago and am so happy I did. I love the WiFi connection and ability to use an app. The best washer dryer combo.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 13, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com