Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: krienchy
Verified Purchase:Yes
i baught this 2 years ago and i am very happy with this.
Written by a customer while visiting lg.com
Posted by: Ed Wilson
from The Villages Florida
Verified Purchase:Yes
This dryer after the very first load, threw off error codes and the clothes did not dry properly. I would not recommend this dryer, in fact we had it returned, and they sent us a new replacement dryer.
The new dryer was even worse as it would not start at all. All the lights came on but the dryer would not work at all.
I WOULD NOT RECOMMEND THIS MODEL ESPECIALLY AFTER 2 DRYERS WERE BAD.
Pros: Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, August 18, 2023
Thank you for taking your time in leaving us a review regarding your dryer. Our top priority is that we get you back in working order. We would be pleased to investigate why this issue continues to happen. We must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. ^Anthony
Written by a customer while visiting lg.com
Posted by: Bjsyoung
from Lakeland, Florida
Verified Purchase:Yes
I bought this in July. Still learning the features but everything I have tried has worked to my satisfaction
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: bls1
from bethel park pa
Verified Purchase:Yes
I love these units. This is the 2nd set I purchase have had no problems up until they get old, which is normal.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Error Codes Stop Dryer with No Blockage In Sight
on August 8, 2023
Posted by: mariaz85
from Round Rock, TX
As with others in the reviews my LG DLEX4000B stops mid-cycle and flashes either a D80, D90, or D95 error code during every single dry cycle. The "fix" is to clean your vents or undo any obstructions. Well, after buying all brand new 4" vent pipes and hood (because you cannot get any cleaner than brand new!), the error code is still appearing during every dry cycle, so now I am at a loss. I bought the machine less than a month ago! We love the equivalent washer except for the door gasket because it can become a breeding ground for mold but the performance is top notch. The dryer I should have avoided like the [insert disease here].
Pros: ease of use, Features/Settings
Quality
3
Features
4
Value
2
Response from lg.comBy Ian, LG Social Media, August 9, 2023
Hey, Maria! We're glad to hear you're enjoying your paired washer, and we'd love to see what's going on with your dryer! We've attached a link with more info regarding dryer error codes, and if you could please reach out with the second link below, it'll be our pleasure to help. https://www.lg.com/us/support/help-library/lg-dryer-error-code-list-CT10000011-20152310891742 https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: The ranch
from Minnesota
Verified Purchase:Yes
We replaced a 20 year old set with these. So far we are impressed with the various settings snd intelligence that is built into the machines. My wife likes the end of cycle notifications on here phone.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: needed_a_newwasher
from Denver, CO
Verified Purchase:Yes
i like the wifi feature, first smart appliance i have owned. it dries the loads well. it looks nice. the installers did not reverse the doors, so i have stacked w/d that open opposite ways. i will figure this out someday.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Fairfield Township, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Knowledgeable technician and quick repair. Easy to get technician appointment
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com