Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Bambi66
from Scituate, RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new dryer! The capacity is great! I still haven't learned/used all of the features. The drying time is much less than my old dryer. I'm very happy with this purchase!
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dino Dave
from Olympia, Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value. Smart dryer that takes the guess work out of estimating time to dry load. Quiet.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Sue RG
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using this for about 3 weeks. It took a great deal of effort to get the dryer app installed. It was quite frustrating. There is a light in the dryer but it seems somewhat sporadic. It seems to dry pretty well but some of the heavier towels weren't quite dry.
Pros: Features/Settings
Quality
5
Features
4
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, January 18, 2024
Hey there. Thank you so much for taking the time to leave us a review about your dryer. We really appreciate your feedback and we want you to know that we understand how frustrating it can be to have a unit that isn't working properly. Rest assured, we are here to help and we don't want you to go through this kind of experience. Whenever it's convenient for you, please feel free to send us a private message with your contact details, model, and serial number. We'll make sure to assist you in resolving this issue. Thank you again for reaching out to us! ^Anthony
Written by a customer while visiting lg.com
Posted by: tflien
from Pelican Rapids, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We feel spoilt having a dryer that can get our clothes dry in just one cycle.
Pros: Quality, Style/Design, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: helen p
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer work so quietly and so well! Our clothes are fresh and dry every time. I love the steam feature as well. I would definitely purchase this again.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sergio Roca
from Sellersburg. IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a washer and dryer 6 months ago and so far they have run smoothly, I used to have an LG washer and Dryer when I live in Costa Rica and confident we build towards this brand and how reliable it is makes go the same when we moved to the States.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mommy24
from Atlanta Ga
Verified Purchase:Yes
I Love my new washer & dryer set. It is so much nicer than my old set. I love the features and how I can start it from my phone.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Skg1985
from Pittsboro NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for our new house and absolutely love it! Very user friendly and is a superior product!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com