Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: David M S
Verified Purchase:Yes
I bought this electric dryer over a year ago with the accompanying washing machine. I have been extremely satisfied with its performance and its durability. That dryer runs every day because we do a laundry every day. The features are more than easy to follow.
What else can I say other than I would purchase and or recommend this product to anyone who needs a reliable appliance.
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi David, thanks for taking the time to share such a thoughtful review of your 7.4 cu. ft. Large Capacity Electric Dryer DLEX4000W. Using it daily for over a year is a true test of durability, and it’s great to hear it’s been performing so reliably. When an appliance becomes part of your everyday routine and still delivers without fuss, that really says something about its build and design.
The fact that you’d recommend it to others is the highest compliment we could hope for.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
The fact that you’d recommend it to others is the highest compliment we could hope for.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Very Pleased Customer
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having recently purchased the LG gas dryer on March 2, 2024, I am compelled to share my wonderful experience with this appliance. From the outset, the sleek design of the dryer caught my attention. It's not just about aesthetics; this dryer is designed to fit seamlessly into your home without taking up unnecessary space.
What truly sets this dryer apart is its advanced technology. LG has clearly put thought into efficiency and performance, as my clothes are drying much faster than they did with my previous dryer. This has been a game-changer for my busy lifestyle, allowing me to get laundry done more efficiently while also conserving energy.
The intuitive features and user-friendly controls add to the overall experience, making laundry less of a chore and more of a seamless part of my day. It's evident that LG understands the needs of their customers, integrating both form and function into their appliances.
In summary, my new LG gas dryer has not only met but exceeded my expectations. Its combination of sleek design, advanced technology, and efficient performance make it a standout appliance. I highly recommend it to anyone looking to upgrade their laundry routine. Kudos to LG for yet another stellar product!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Ruth26
Verified Purchase:Yes
Have had this for a few weeks. Works well. Large capacity. Even dries well on a low temperature setting.
Pros: Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ginalt
from Louisville, KY
Verified Purchase:Yes
I needed a new dryer and after researching several dryers I decided on LG. Love this dryer. The wrinkle free steamer is the best! Drys my laundry quickly and works amazing. I highly recommend this dryer!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 14, 2026
Hi Ginalt, thank you for taking a moment to share your experience. We understand you’re enjoying the 7.4 cu. ft. Large Capacity Front Load Electric Dryer, model DLEX4000W, and it’s wonderful to hear how much you’re loving the quick drying performance and the wrinkle‑free steamer feature. It’s a great unit for anyone who values efficiency and fabric care, and your recommendation means a lot.
If you ever need assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
If you ever need assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: AZ Als
from Tucson, AZ
Verified Purchase:Yes
After a couple of months, it works well, nice options and drys well
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 14, 2026
Hi Az, thank you for sharing your experience. It’s great to hear that your 7.4 cu. ft. Large Capacity Front Load Gas Dryer, model DLGX4001W, has been performing well over the past couple of months. The variety of drying options and consistent results are exactly what this dryer is designed to deliver, and we’re glad it’s meeting your expectations so far.
If you ever have questions or need support, you can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
If you ever have questions or need support, you can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Juliet120
Verified Purchase:Yes
Still new to us but we use it almost daily. As I wrote before, the Wi-Fi feature seems more gimmicky than practical. I am also finding it difficult to input changes that I want. Have to go back and study the manual. Not finding it terribly user friendly so far but that may be just me.
Response from lg.comBy true, LG Digital Care Team, March 19, 2024
Hi there, we're glad to hear how much you love your LG appliance when it cooperates with you. We get it. Let's put our heads together and get you a resolution for this matter. Please reach out to us with the details serial/model and phone number so that we can look further into resolving this for you. In the meantime, take a look at the link to find some useful tips from the owner's manual http://spr.ly/6420kSfqK. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Es31
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my lg a month ago and it works amazing. Love how clean my clothes come out.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EmberMae
from FL
Verified Purchase:Yes
Bought this machine after a flooding issue with my 13 Year old appliance. I am extremely pleased. It is a front loader. The gasket is much improved. THE DOOR IS weighted in such a way as to leave for drying inside of machine after use. All the features of machine are first rate I like the steam feature as well as turbo wash. I have not yet set up ThinQ use.so cannot comnent. This does not work on 5ghz Wi Fi Overall excellent product.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com