Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: JaneDoe11
Verified Purchase:Yes
Dryer screen rusts prematurely. Some decent drying options.
Quality
2
Features
5
Value
2
Response from lg.comBy true, LG Digital Care Team, April 11, 2024
Hi Jane! We understand that there is a rust issue in the screen of your dryer. Let's get this ironed out! Please send us a private message on social media (@LGUSSUpport) with your phone, model, & serial number. We're happy to help! ^Chris
Written by a customer while visiting lg.com
Posted by: Adam V
Verified Purchase:Yes
Our clothes dry quickly. It runs very smooth and quietly. Color looks great. Features and controls are easy to use.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Sonja128
from Mount Rainier, MD
Verified Purchase:Yes
Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.
Pros: ease of use, Features/Settings, Performance
Quality
2
Features
2
Value
2
Response from lg.comBy true, LG Digital Care Team, April 9, 2024
Hey Sonja! This isn't the experience we strive to provide, and we would like to take another look at your account to ensure it's being handled with care. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this. ^Gaby
Written by a customer while visiting lg.com
Posted by: Ricray
from Archer Fl
Verified Purchase:Yes
We purchased the dryer 3 weeks ago and has worked as advertised.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Markas77
Verified Purchase:Yes
I bought the dryer two months. Love, love love it. I love the large capacity drum, the quietness when running and the short time needed to dry loads. Turbo is the best.
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
Wonderful machines love all the extra stuff on the dryer
Written by a customer while visiting lg.com
Posted by: Surf25
Verified Purchase:Yes
All I can say is wow. This will do anything you want.
Response from lg.comBy ^Rich, LG Digital Care Team, July 17, 2026
Hello there! Thanks for sharing your thoughts. Always great hearing when a dryer steps up and handles whatever you throw at it. If you ever need help in the future, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: BusyGrandMa
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dryer in November and I am so happy that I did. I like the efficiency of it. It automatically selects the time to dry a big load. Although sometimes I select the 'timed' dry to High/40 mins and when it's done it is really dry NOT moist or damp. It is energy efficient. I don't have any big gas/electric bill even when I do my laundry 3 medium loads a week and few big loads on weekends. It also notifies me on my phone when it's done.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
3
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi there, thanks for sharing your experience with your 7.4 cu. ft. Ultra Large Capacity Smart Gas Dryer DLGX4001B. It’s great to hear how well it’s performing for you. The automatic dry times, strong efficiency, and the option to switch to timed dry when you want more control make this model really versatile. And those ThinQ notifications are such a helpful touch when you’re juggling multiple loads throughout the week.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com