Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: kbjcnj
Verified Purchase:Yes
It was time to update my LG washer and dryer after over 15 years of faithful service. They both worked fine but I was anxious to replace them before I had a problem.
With regard to the model DLGX4001B dryer, it’s amazing what technology advances have taken place in 15 years!
The washer/dryer is WiFi enabled so that I can check the cycle progress on my phone and receive Alexa alerts once the cycle is finished. The dryer is paired to the washer so for example when the wash cycle for Towels is complete, the dryer automatically pre-selects the dry cycle for Towels.
There are more cycles and each is much more unique with this model compared to my 15 year old machine. This model also features steam functions.
It runs whisper quiet, smooth, and is solid as a rock.
The unit looks great in black steel but a minor complaint is that the LED panel is a bit hard to see so I need reading glasses and a flashlight if I want to choose any of the many available dry options.
Pros: Quality, Style/Design, Features/Settings, Performance
Response from lg.comBy ^Rich, LG Digital Care Team, July 3, 2026
Hi there! Thanks for the thoughtful review — sounds like your upgraded dryer is showing off some serious modern magic. We appreciate the note about the LED panel and will pass it along to our product team. If you ever need anything, @LGUSSupport is always here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: Laurenbb
from Ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good! Have only had for a couple of weeks but it does the job what seems to be efficiently. I also never thought I would need an app for my washer and dryer but it is quite a great feature for those who quickly forget they are doing laundry.
Pros: ease of use, Features/Settings
Written by a customer while visiting lg.com
Posted by: RDHH
from San Jose
Verified Purchase:Yes
Purchased the washer/dryer pair to replace a 12 year old set. Installation was complicated since I need side venting and there are no drawings of dryer vent placement.
My wife is visually impaired and appreciates the ease os selecting a cycle.
Since the machines are at the opposite end of the house from where we usually hang out, the Internet connection telling me when cycles are complete is very helpful.
Only installed for a few weeks but like the end results, clothing comes out clean much quicker than our previous machines.
Pros: ease of use, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Nikki22222
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG washer dryer, easy to use and always gets the job done
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bnny
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my dryer about a week ago and it works great. I feel like I am saving time and money. The only thing I don’t like is that the dryer does not want to connect with the app.
Response from lg.comBy Cazz, LG, June 10, 2024
Hi there! We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we're delighted to know that your new LG dryer is helping you save time and money. However, we understand your concern regarding the app's connectivity issue. Thank you for helping us recognize such concerns. We will consider them for our product and service improvements. For further assistance, we encourage you to contact our social media support team at @LGUSSupport. -Cazz
Written by a customer while visiting lg.com
Posted by: Parisss
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer and dryer 3 years ago and it has worked great! Gets all our clothes clean. I’m constantly washing clothes .
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Espodonna
from Hamden,ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like thar the dryer can sense when clothes are dry and stop the cycle,saving electricity. The chimes at end of cycle is helpful as my dryer is on the lower level of my home. Extremely satisfied with this dryer.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the light that comes on inside when it's done
on April 21, 2024
Posted by: LGJT
from Franklin ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been an LG customer for awhile and this did not disappoint. Really like it.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com