Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Customer Rating
5
Dryer works just fine
on June 20, 2024
Posted by: Dave1171
from Davidsville PA
After about 1 month of usage, the dryer is working perfect. I did have some issues trying to find a good hot air exhaust pipe to fit this due to it being close to the wall and offset from the exit connection. Ended up using my old periscope pipe due to it being smaller. The original one I purchased (0 to 18") had the overhang go out too far into the path of the washer sitting to the right of it. Also the periscope I did use interfered with the steam water line hook-up so I did not connect. Only really use the dryer for drying bedding and towels. We hang our clothes on an inside line to dry due to the AC and dehumidifier doing the bulk of the drying. But it's working great.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Space saver
on June 20, 2024
Posted by: Von8
from Sharpsburg GA
[This review was collected as part of a promotion.] Bought the washer and dryer combo, They save a lot of space being on top of each other, The dryer is huge inside with many many feautures and you can control on your phone
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
great dryer!
on June 18, 2024
Posted by: Rae69
from Washignton
We absolutely love this new set we bought a few months ago.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 20, 2026
Hi there Rae! Always great hearing when a new set becomes a household favorite. Glad the dryer is treating you well and keeping laundry day smooth. If you ever need anything in the future, @LGUSSupport is here to help. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
3
Good on medium heat, but not low heat.
on June 17, 2024
Posted by: mseitz
I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.
Quality
4
Features
4
Value
4
Response from lg.comBy LG, June 18, 2024
Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.
Written by a customer while visiting lg.com
Customer Rating
4
Performs Well
on June 17, 2024
Posted by: home25
Unit performs well. Our only disappointment is the length of time for a drying cycle. Had the dryer vents professionally cleaned, and still requires about an hour for a normal load. One nice feature is the error code informing us the dryer vents needed cleaning.
We like the steam cycle option, though you shouldn't expect this to remove all wrinkles
Don't see much value in the wi-fi option.
Overall, very pleased with purchase
We like the steam cycle option, though you shouldn't expect this to remove all wrinkles
Don't see much value in the wi-fi option.
Overall, very pleased with purchase
Written by a customer while visiting lg.com
Customer Rating
5
A workhorse!
on June 16, 2024
Posted by: ChocolateMoose
from Lewood KS
No complaints here... this dryer works hard and efficiently. I have yet to test all the settings, but I find the auto steam feature a huge plus! It has very good capacity and ease of use, especially with the pesestal!
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wrinkle Reducer !
on June 16, 2024
Posted by: DSTC
from Florida
[This review was collected as part of a promotion.] Did not realized how much longer my old dryer was taking. This one drys quickly and at acceptable temperature. Closes not wrinkled at end of cycle. Steam worked wonders!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It Works
on June 15, 2024
Posted by: S S S
from California
[This review was collected as part of a promotion.] I put wet clothes in the dryer, and they come out dry
Pros: ease of use
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com