Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Dotspot
from West Haven, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] After our dryer quit working, we decided to get a new washer and dryer. We are loving our new LG 4001. We have been able to receive notifications on our phone when the cycles are done, and the updated features are amazing. We are so happy with our purchase.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: So sad Jeff
Verified Purchase:Yes
The dryer door let's the lent collect around the seal instead of the lent trap. They brought me a replacement, and it does the same thing. They then sent out a repair man who was a joke. With out even really checking it out, he said it was a manufacturing defect . And I'm stuck with a defective product. Not pleased at all.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 10, 2024
Hi, There. We're sorry to hear about the issue you're experiencing with your dryer door and the unsatisfactory service you received. Your feedback is important to us, and we understand your frustration. We'll ensure that your concerns are addressed appropriately, and we'll work to find a solution for you. Please reach out to our Social Media @LGUSSupport for personalized assistance. We look forward to assisting you! ^James.
Written by a customer while visiting lg.com
Posted by: dolsav
Verified Purchase:Yes
Bought a month ago - start by saying I love the color! Ordered black but more of a dark gray than black -
Loving the speed wash feature it’s the best!
Loving the speed wash feature it’s the best!
Written by a customer while visiting lg.com
Posted by: Bro4
Verified Purchase:Yes
Bought 12.5 months ago having issues no support from lg have tried the app as well no luck
Pros: Features/Settings
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Care Team, May 9, 2024
Hey there. We are here to help you with your LG dryer. However, we would need some more information about your dryer. Please send us a private message on social media @LGUSSupport with your contact details, model, and serial number. We'll do everything we can to help you through this. ^David
Written by a customer while visiting lg.com
Posted by: AM2024
from Irvine CA
Verified Purchase:Yes
I bought washer and drier 2 weeks ago I had LG product before and I am happy I bought LG washer dryer again.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Maddyh
from York, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This dryer stacked with the matching washer is the best combo to cleaning your clothing! It’s beautiful and works amazingly. The features are easy to use and it looks aesthetically pleasing in my home.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: YS2024
Verified Purchase:Yes
[This review was collected as part of a promotion.] I punched this dryer because my mom had it. It great! I would recommend to anyone!
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rudy57
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with our LG washer and Dryer,
This our second set of LG washer and dryer over the past 13
Years… We will only buy LG!!!!!!!!
Awesome Product…
This our second set of LG washer and dryer over the past 13
Years… We will only buy LG!!!!!!!!
Awesome Product…
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com