Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
1,112
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Pmd271
from Silver spring Md
Verified Purchase:Yes
Started to have electronic failure less than a year after buying.
Quality
2
Features
4
Value
2
Response from lg.comBy LG, June 7, 2024
Hi there. Thank you for taking the time to share your experience with the LG Dryer (DLGX4001W) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie
Written by a customer while visiting lg.com
Posted by: Hunter8899
Verified Purchase:Yes
[This review was collected as part of a promotion.] Runs good. Worth the money. We bought the set through the base exchange for military.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the light that comes on inside when it's done
on April 21, 2024
Posted by: LGJT
from Franklin ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been an LG customer for awhile and this did not disappoint. Really like it.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Espodonna
from Hamden,ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like thar the dryer can sense when clothes are dry and stop the cycle,saving electricity. The chimes at end of cycle is helpful as my dryer is on the lower level of my home. Extremely satisfied with this dryer.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Parisss
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer and dryer 3 years ago and it has worked great! Gets all our clothes clean. I’m constantly washing clothes .
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bnny
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my dryer about a week ago and it works great. I feel like I am saving time and money. The only thing I don’t like is that the dryer does not want to connect with the app.
Response from lg.comBy Cazz, LG, June 10, 2024
Hi there! We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we're delighted to know that your new LG dryer is helping you save time and money. However, we understand your concern regarding the app's connectivity issue. Thank you for helping us recognize such concerns. We will consider them for our product and service improvements. For further assistance, we encourage you to contact our social media support team at @LGUSSupport. -Cazz
Written by a customer while visiting lg.com
Posted by: Nikki22222
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG washer dryer, easy to use and always gets the job done
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RDHH
from San Jose
Verified Purchase:Yes
Purchased the washer/dryer pair to replace a 12 year old set. Installation was complicated since I need side venting and there are no drawings of dryer vent placement.
My wife is visually impaired and appreciates the ease os selecting a cycle.
Since the machines are at the opposite end of the house from where we usually hang out, the Internet connection telling me when cycles are complete is very helpful.
Only installed for a few weeks but like the end results, clothing comes out clean much quicker than our previous machines.
Pros: ease of use, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com