Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Susan1104
from Hudsonville, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought a month ago because had one in past and lasted 9 years
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob512
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dryer has excellent features, runs quietly and the capacity is great.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jiffry
from Albany NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this dryer for all the frills it has but also expecting it to do its basic function of drying. The dryer stops half way through any cycle giving a dirty lint filter error. I have cleaned the whole exhaust line and no issues with dust or lint there. I have to trick the programs and dry for a long time to get it to dry properly each time. So much for technology. I will be returning this soon.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Dryers, please visit https://www.lg.com/us/dryers. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Shagwellsback
from Philadelphia pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this dryer a month ago and it is great! Drys clothes fast, steam works great, it's quiet also and it looks fantastic! Highly recommended
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Laurs
from St Peters, Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had a month and truly love it and all the features
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MacD57
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] In simple words, I love this dryer! It has a lot of versatile features. Keeping track of what's happening with the ThinQ app is great and works flawlessly. The only thing that has been a problem is with a small load of mostly synthetic materials some of them come out still damp at the end of a sensor cycle. 5-10 minutes done on a manual cycle usually gets those few things dry.
One little bit of advice on placement - the washer door opens to the left, the dryer door to the right (but can be switched). If possible, place the dryer to the right of the washer for easy transfer of your load.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Second Set
on April 3, 2021
Posted by: Don2238
from East Helena MT
[This review was collected as part of a promotion.] We loved our first set, just didn't want to move them out of the basement to our new build. So we basically bought what we had before just 2 years newer. Love everything about the washer and matching set
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great machine
on April 2, 2021
Posted by: Rhino J
from Florida
[This review was collected as part of a promotion.] Love it so far, had it delivered, installed, and old machine removed with no effort on my part at all. Got a pretty good price and looks and works super nice.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com