Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
1,112
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
50
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: NormM
from NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far it works great! Hopefully it keep on going well!
Pros: ease of use, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Amazing how it calculates the time &/temperature
on March 8, 2024
Posted by: Markas77
from Michigan
Verified Purchase:Yes
I have used my new LG dryer several times now and love it
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: WHD57
Verified Purchase:Yes
NICE AND QUIET ,,DRYS GOOD ,,,STILL LEARNING THE CONTROLS TO USE FOR WITCH ITEMS
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dunbarton 1027
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this dryer! Clothes Connor much less wrinkled than with our previous dryer. The steam cycle really eliminates most wrinkles and limits the need for ironing. Dryer uses less electricity and drys clothes fast!
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 11, 2026
Hi Dunbarton, we understand and appreciate you sharing your experience. It’s great to hear how well the LG 7.4 cu. ft. Ultra Large Capacity Smart Wi‑Fi Enabled Front Load Electric Dryer with TurboSteam and Built‑In Intelligence DLEX4000B is performing for you. The reduced wrinkles, fast drying, and energy‑efficient operation are exactly what this model is designed to deliver, and it’s wonderful to know the steam cycle has been such a standout feature.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Posted by: Robin Heinrich
from Franklin, Wisconsin
Verified Purchase:Yes
I bought this as a set. I love the color, the function of steam fresh is wonderful. I can't always get to the clothes when there done and the steam function really cuts down on wrinkles. I would recommend this to anyone . Thanks for the rebate as well.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EmberMae
from FL
Verified Purchase:Yes
Bought this machine after a flooding issue with my 13 Year old appliance. I am extremely pleased. It is a front loader. The gasket is much improved. THE DOOR IS weighted in such a way as to leave for drying inside of machine after use. All the features of machine are first rate I like the steam feature as well as turbo wash. I have not yet set up ThinQ use.so cannot comnent. This does not work on 5ghz Wi Fi Overall excellent product.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Es31
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my lg a month ago and it works amazing. Love how clean my clothes come out.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Juliet120
Verified Purchase:Yes
Still new to us but we use it almost daily. As I wrote before, the Wi-Fi feature seems more gimmicky than practical. I am also finding it difficult to input changes that I want. Have to go back and study the manual. Not finding it terribly user friendly so far but that may be just me.
Response from lg.comBy true, LG Digital Care Team, March 19, 2024
Hi there, we're glad to hear how much you love your LG appliance when it cooperates with you. We get it. Let's put our heads together and get you a resolution for this matter. Please reach out to us with the details serial/model and phone number so that we can look further into resolving this for you. In the meantime, take a look at the link to find some useful tips from the owner's manual http://spr.ly/6420kSfqK. ~Tanisha
Written by a customer while visiting lg.com