Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Customer Rating
5
lg gas dryer
on August 6, 2024
Posted by: linda olive
from rhode island
[This review was collected as part of a promotion.] I bought this to replace my lg dryer that was 17yrs old so far it has done exactly what it should do
Pros: Quality
Quality
5
Features
5
Value
4
Response from lg.comBy LG, July 2, 2026
Hi, Linda! We are completely thrilled to hear that your new LG DLGX4001W Dryer is stepping up and doing exactly what it should do for your laundry routines. Knowing that your previous LG companion served your household so faithfully for 17 years is incredible, and we are honored to keep that tradition of dependable performance going for you. If you ever need any assistance or want to share your journey down the line, please feel free to reach out to us at @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
3
Not bad machines for the price
on August 1, 2024
Posted by: MAGA2024
Nice machines, but both rattle during use or even when bumped.
Quality
3
Features
3
Value
4
Response from lg.comBy LG, August 1, 2024
Hi there. Thank you for sharing your experience with us. We understand that your LG dryer model DLGX4001W is rattling during use or even when bumped. Your feedback is important, and we'd like to assist you further.
A potential troubleshooting step you could try is to ensure that the dryer is properly leveled. Sometimes, uneven flooring can cause the machine to rattle. Additionally, check that all screws and bolts are tightened, as loose parts can also cause rattling noises.
[LG dryer - Sound] Dryer makes a noise - https://www.lg.com/levant_en/support/product-help/CT20158023-20153089299357
If these steps don't resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
A potential troubleshooting step you could try is to ensure that the dryer is properly leveled. Sometimes, uneven flooring can cause the machine to rattle. Additionally, check that all screws and bolts are tightened, as loose parts can also cause rattling noises.
[LG dryer - Sound] Dryer makes a noise - https://www.lg.com/levant_en/support/product-help/CT20158023-20153089299357
If these steps don't resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Good quality
on August 1, 2024
Posted by: Rdag
from Michigan
[This review was collected as part of a promotion.] Bought this a couple weeks ago and have been happy with it. It was hard to choose one because most of the top brands had really bad reviews. I haven’t had any issues with this on thankfully. It has a bunch of different settings and a huge drum.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 16, 2026
Hi, there. Thanks for sharing your experience with us. It’s great to hear how well the LG Dryer (DLEX4000B) model has been working for you. The large capacity drum and wide range of cycles are standout strengths of this model, making it easy to handle big loads while giving you the flexibility to choose the perfect setting each time. We’re glad it’s been a smooth start for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great set of appliances
on July 31, 2024
Posted by: Anthonyjs02
Have had the machine almost a month now. So far so great. Love all the new features over my 15+ old previous set. Smart features are a nice plus also.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 10, 2026
Hi, Anthony. Thank you for sharing your experience with the LG Dryer (DLEX4000B) model. It’s great to hear that after almost a month, everything is going so well. Jumping from a 15‑plus‑year‑old dryer to a modern model is a huge leap, and those new features really do make everyday laundry feel easier. The smart capabilities are a nice bonus — once you get used to them, it’s hard to imagine going back. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding in every way
on July 31, 2024
Posted by: gregincalifornia
from Newport Beach, CA
[This review was collected as part of a promotion.] I bought this model 3 weeks ago and have used it for about 15 washes since purchase.
It has worked FLAWLESSLY from day ONE.
I really like this machine. It is so quiet. Performance is outstanding. And the installation was a breeze.
It has worked FLAWLESSLY from day ONE.
I really like this machine. It is so quiet. Performance is outstanding. And the installation was a breeze.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 10, 2026
Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX4001W) model. It’s fantastic to hear that after 3 weeks and about 15 loads, it has worked flawlessly. Quiet operation, outstanding performance, and an easy installation are exactly what make this dryer such a strong choice for busy homes. When a machine just works without any fuss, it makes laundry feel a whole lot easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great new washer with a great app
on July 31, 2024
Posted by: Shoes5
from San Diego, CA
I am impressed with my new LG washer. It operates quietly, which is a significant plus, especially in an open-plan living space. The performance is excellent. It consistently washes clothes thoroughly and removes stains much better than the temporary upright model we were using.
One of the standout features for us is the accompanying app which offers a range of functionalities. The alert feature is particularly useful, notifying us when a cycle is complete. Additionally, the customizable wash settings are fantastic, allowing us to tailor each wash to the specific needs of the load.
I highly recommend it to anyone in the market for a new washer.
Pros: Quality
Quality
5
Features
4
Value
4
Response from lg.comBy LG, September 18, 2026
Hi, there. We are thrilled to hear that your new LG washer is delivering such impressive, quiet performance in your living space and tackling tough stains with ease! It is awesome to know how much you are enjoying the smart capabilities of the LG ThinQ app—those cycle-complete notifications and customizable settings really do bring next-level convenience to laundry day. If you ever need any assistance in the future, feel free to reach out to @LGUSSupport.#LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great dryer
on July 25, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This dryer has worked out great so far especially the wi-fi notifications
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 21, 2026
Hi, there. We appreciate you sharing your experience with your LG Dryer (DLEX4000W) model. Thank you for taking a moment to let us know how it’s been working for you. It’s great to hear that the dryer has been performing well and that the Wi‑Fi notifications have been especially helpful. The smart features are designed to make laundry more convenient and keep you updated without needing to check the machine, so it’s wonderful to know they’re adding value for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Very roomy
on July 22, 2024
Posted by: LGomez
from Palm Desert, CA
I’ve had the dryer for 2 weeks now and absolutely love it, very roomy to fit all of the sheets and comforter of a full size bed, which I couldn’t do that before. Best but I’ve made.
Pros: Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, May 5, 2026
Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX4001B) model. It’s wonderful to hear how much you’re enjoying the dryer, especially the roomy capacity that can easily handle sheets and a full‑size comforter. This model is built for powerful drying performance, smart features, and convenience, so it’s great to know it’s been such a solid purchase for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com