Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Bjsyoung
from Lakeland, Florida
Verified Purchase:Yes
I bought this in July. Still learning the features but everything I have tried has worked to my satisfaction
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: krienchy
Verified Purchase:Yes
i baught this 2 years ago and i am very happy with this.
Written by a customer while visiting lg.com
Posted by: Barb24
from Connecticut
Verified Purchase:Yes
We recently purchased this Dryer and all I can say is WOW! Love all the features this dryer offers. The towel settin is amazing, we have a pool and I am always drying towel. Just spin the dial to Towels and they are dried so quickly. Simply Amazing!! Also love the Steam buttons, they take out wrinkles like magic.
Pros: Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: LT delivery
Verified Purchase:Yes
[This review was collected as part of a promotion.] We originally ordered this item on July 26, 2023. After having received a multitude of damaged pieces, we finally returned all of our order. This included a washer, dryer and two pedestals. We had a dented washer and five pedestals. We are not happy, but we just placed a new order today for the same items, but in graphite black instead of the white that we originally ordered.
Response from lg.comBy LG Customer Experience team, Customer Care, August 22, 2023
Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again.We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha
Written by a customer while visiting lg.com
Posted by: rich12344
from St John, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using this dryer for a little over a month. It dries quickly and is noticeably quieter then my last dryer. Plenty of setting and I haven't explored all of them yet. Wi Fi is a nice feature for monitoring and there appear to be some special drying routine I can download to use on my machine. Very happy with the purchase!!
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jeffrat
from Boynton Beach Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only have it a short time, but the steam dry made my blanket twice as thick and plush, way less wrinkles. I’m very satisfied
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: La46
from Tennessee
Verified Purchase:Yes
Just purchased this and I am really impressed with the quality of the machine. My cloths are clean and the machine itself is very quiet. Love all the features available on the machine.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Dowillia
from Nolanville TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy I bought this. My clothes are so much cleaner and softer.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com