Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Ted6070
from Beavercreek OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed to replace washer and decided to get completely new set (washer and dryer). Huge capacity, every imaginable feature. Great reviews and on sale. Very pleased!
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anthony Reddy
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always like LG and from my child hood I never went wrong with LG. And same with this dryer with WiFi controlled
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jean Lee
from Madison
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought Washer and dryer LG the beginning of the month very happy with
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Collegeville, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it last month, smooth delivery and quick installation. More importantly, a long list of every great features
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TonyNa
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this dryer a month ago and we are very happy with our decision. If had a steam feature that eliminates creases. Love it. It’s fast drying and does an excellent job. Definitely recommend it
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Steve571
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this dryer, well because we needed a new one, it fit within our space for it and it had the features we wanted steam. This dryer came with wifi enabled and we didn't think there was a need for that but hey it came with it so its fine. The dryer works ie it dries clothes. Does it intelligently shut off the dryer when the clothes are dry even if the timer isn't done, not sure... Perhaps it should.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: MT09876
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] There are too many sensors and bells and whistles. It keeps saying there’s an obstruction in the vent - but now I’ll be on my 4th technician to come out this afternoon and it’s still not working drying my clothes. I really wish I would have gone for a cheaper less sensitive model. This has been nothing but an expensive headache and I still don’t have dry clothes. Washer seems to be working fine.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 15, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: SW52921
from Dayton
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can actually dry a decent size load in 35 minutes! took twice as long with our old unit. There are less wrinkles too. Best feature is being able to see how long is left on the cycle and receiving an alert on the phone when it is complete. Very pleased.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com