Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Del525
from Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought over 3 months and i’m very unhappy with it. It doesn’t wash towels good at all.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 30, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DebRun
from Clermont, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have not had enough time to try out all the features but this is a super-efficient, easy to use machine. It does all I need and more.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: WasherRob
from Long Beach CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lovvvvvve it! I've had the washer almost 2 months now. Can easily wash and dry the King comforter. Lots of features and the wifi option works great is very convenient. I can load the washer and start it remotely. It's new and works great.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shermonno1
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] My family & I just moved into a new home, so we were looking to upgrade our last LG washer and dryer. This dryer is super-fast and works really well with the other appliances in our home (Washer and Refrigerator) which are all connected to the LG ThinQ app. The options for cycles are numerous and you can even download different cycle types from the internet.
It's really easy to use and so customizable to fit your specific needs regardless of what needs to be done. I absolutely love it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TeteG
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great buy. I love the steam features and the variety of cycles
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Stitch2k
from Arlington, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this dryer for a few weeks and love it. Like the steam option and the air option for delicate items. I like that it doesn’t take much time to dry items even if the dryer is full. Happy with my purchase
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sugar945
from Round Rock, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was not the person you wanted to review this product. I bought it on 4/17. It was delivered on 5/19 but it had the wrong pedestals (which I know was not your fault) they were ordered and came on 5/25. Your guys came out and installed it checked it and all was fine. I washed one load which was great but the second load did not finish the dry cycle and came up with the code d80. One of your guys came out and made sure it was installed correctly which it was. They ran the dryer check and all was fine. I tried to was another load and the same thing happened one load good and the next bad. I Had someone clean out the vent. Ran the check and all was well. The next load again came up with d80. I have washed 5 loads and got this code on 3 of them. I have finally gotten some one to come out on Tuesday so we shall see. The check cycle still says it is fine. So from 4/17 until 6/49 I have done my laundry at my daughters house. Sorry to give this type of review but I am frustrated.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Ed 21
from Lansing, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product with nice features, easy to operate and nice looking
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com