Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Wen844
from The Villages, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this dryer 2 weeks ago along with a washer and I have to say it is great. The only problem I’m having is the clothes are coming out a little wrinkled and I’m sure it is in my settings. Sometimes I’m not getting the clothes totally dry. I’m sure it’s me, not the dryer! Hopefully I’ll figure it out soon!
Pros: Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: MikeBuzz
from Sharpsburg, MD
Verified Purchase:Yes
This dryer works well and does not ball up bed sheets and blankets like our old dryer.
It also has a handy steam feature for your permanent press clothes.
It also has a handy steam feature for your permanent press clothes.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: WDryer
from Largo, Florida
Verified Purchase:Yes
The W&D both work really well. Ease of use makes them easy to use.
Pros: ease of use, Quality, Performance
Quality
4
Features
4
Value
4
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hello! Thanks for the kind words, we love to hear that you're loving your new washer and dryer! ^Ian
Written by a customer while visiting lg.com
Posted by: JLindasing
from Tifton ga
Verified Purchase:Yes
Got this dryer late December and have had lots of problems.
From a nightmare delivery to having it not work. They finally sent someone out and had to order the whole front panel and more.Not what I was expecting from LG.
From a nightmare delivery to having it not work. They finally sent someone out and had to order the whole front panel and more.Not what I was expecting from LG.
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy Tanisha, social/LG, June 8, 2023
We understand why you feel this way, As consumers' ourselves this seems to be very frustrating. However, We would like to add a different perspective for you. Please contact us and let us know that your needs have been met. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. We look forward to hearing from you. ~Tanisha
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. We look forward to hearing from you. ~Tanisha
Written by a customer while visiting lg.com
Posted by: lakes
Verified Purchase:Yes
Very happy with this machine, does a great job and looks nice too.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Engineer Jon
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy I purchased this washer and dryer set. Works perfectly
Pros: ease of use, Quality, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG Mac
from Buffalo, NY
Verified Purchase:Yes
Good purchase, wish washer door hinge side could be changed, washer is effective. Dryer delicate cycle almost drys clothes it is effective as well. Would recommend overall.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Aubs dobs washes
from Logan Ut
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything about this dryer works great! My one complaint is the lint drawer. Because it’s at the front of the dryer everytime you pull it out to clean it lint gets everywhere:/
Pros: Features/Settings
Quality
5
Features
5
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We definitely appreciate the time you have taken out of your day in order to leave this kind review. We will be sure to share your review with our Marketing and Development team in order to improve on the products and services that you all love. ~Tanisha
Written by a customer while visiting lg.com