Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Asheln
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used it for only a month, but it seems to work well.
Written by a customer while visiting lg.com
Posted by: Hurricane Linda
from Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this dryer a few weeks ago. I have enjoyed it so far. It works great. Drying time seems less than my old dryer. I have tried the steam feature but not sure of it. It freshens the clothes but leaves them damp when the time is up. I probably won’t use that feature much. I hope with a hose under pressure won’t cause trouble in future years. But so far, I am very happy with my new dryer.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: emmerr
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did a lot of research while searching for a new dryer and am so happy with this purchase. LG came very highly rated by consumer reports and so far it works very well and actually dries our sheets 100%
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Steam cycles are the best!
on July 5, 2021
Posted by: EPnC
from Florida
[This review was collected as part of a promotion.] I love love love the steam cycle on this dryer, it’s so convenient to refresh clothing when you live in a hot climate since 5 minutes in the humidity can leave one less than fresh. It saves wear and tear in clothes, too.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Groves65
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The second day I used my dryer it started making loud "banding" noise upon start up. It last approximately 10-15 minutes. It continues to this day and I've had it for five weeks. This is terrible for the price I paid!!!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: PSpri
from San Antonio, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this dryer a month ago and am Loving it! It is quick, very quiet and does the work.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: hockylvr
from Granada Hills, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got this about 2 weeks ago with the matching washer. So far it works great. We especially like the internet connectivity which has the machine alert us when the load is done.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SueW2
from Dayton, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dryer is so quiet when it's running and sings a happy tune to let me know the load is dry. The music at the end of the cycle puts a smile on my face!
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com