Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,123
4 Stars
194
3 Stars
44
2 Stars
30
1 Star
60
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: Yo dog
from Bay Area.
Verified Purchase:Yes
A little bit noisy, but dries well and fast. Good value.
Pros: Performance
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Gal with little time
from Denison tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last month as my other one, after 12 years started leaking a little bit. This one is so much better. Does a wash very quickly and very quietly. I am thrilled with my new LG washer
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GailO77
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought both units a month ago and have been washing and drying since. Clothes come out looking fresh and clean.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Sensor Dry setting clothing restrictions
on July 19, 2021
Posted by: Restrictive dry settings
from FL
[This review was collected as part of a promotion.] I was suppose to get this delivered & installed in 2 weeks. It was a month before I got it delivered. Then I find out from a LG product support rep that the Delicates Sensor Dry setting is only for synthetic materials, lingerie. I cannot use Delicates (the only low heat sensor dry setting) for lightweight cotton tshirts or anything cotton. It will not dry cotton clothes according to LG. I owned a LG washer & dryer for over 10 years, but since that time LG product quality has gone down. After this experience, I learned that LG products are not worth the money anymore. I will no longer purchase LG products.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 20, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: elbell
from Phoenix
Verified Purchase:Yes
[This review was collected as part of a promotion.] Enjoying it very much, nice features & looks great
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: PDX503
from Portland, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently purchased this washer. So far no issues or complaints. Lots of washing options, quiet operation and the remote start with your phone are all cool features
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Debit1960
from Alpine Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the steam refresh feature and the music when the cycle is finished.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joie888
from San Rafael, CA
Verified Purchase:Yes
Love the look and performance so far has been great. Haven’t used many of the special features or settings yet, so my review is limited. We have only had the dryer a few weeks. If durable and long lasting performer, I will be even happier.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com