Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,440 Reviews)
Rating breakdown 1,440 reviews
5 Stars
1,118
4 Stars
192
3 Stars
44
2 Stars
29
1 Star
57
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Customer Rating
3
So far so good
on August 24, 2024
Posted by: Tinbox
[This review was collected as part of a promotion.] Still a little early to leave a review. But here it goes. The washer and dryer work well so far. Only had the. For a short time and have done minimal laundry. But the cycles I have tried work well and the systems are easy to figure out. I do wish the dryer light turned on when you opened the door. The unit has to be powered on in order for the light to go on.
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy Chanelle, LG Social, August 26, 2024
Hey there! Thank you for sharing your experience with us. We love to hear that you've been enjoying your experience so far. Your feedback is important to us as it helps us know which features to consider for future models. We're always here for you, and your commitment is greatly appreciated. Please reach out to us on social media @LGUSSupport if you have any questions or need assistance in the future. ^Chanelle
Response from lg.comBy Jae, LG Digital Care Team, August 26, 2024
Hey there, and welcome to the LG family! Thanks for sharing the experience you've had so far with your LG dryer; we love hearing feedback and suggestions on how we can continue to improve our products, and we assure you this will be shared with the appropriate team. If you have any other questions or insights, please share them with our team via social @LGUSSupport. We're always here for you! *Jae
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful Dryer
on August 21, 2024
Posted by: Clyde3
from Colorado
[This review was collected as part of a promotion.] We bought this a month ago and absolutely love it , would purchase again.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, April 3, 2026
Hi Clyde, thanks for sharing your feedback on the LG DLEX4000B Dryer. Wonderful to hear you’ve had it for about a month and already love it — always great when a new appliance feels like the right choice right away. Appreciate you letting us know you’d buy it again.
If you ever need anything, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great dryer
on August 18, 2024
Posted by: Az2370
from Scottsdale, Arizona
Dries everything so fast and not wrinkled . Very happy with purchase
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 15, 2026
Hi! What a fantastic review to read. We’re excited to hear your LG Dryer is giving you fast, thorough drying with clothes coming out smooth and ready to wear. It’s great knowing your LG unit is delivering exactly the kind of performance you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
AI built in is awesome
on August 15, 2024
Posted by: Drieduo
from Connecticut
[This review was collected as part of a promotion.] Works great ! It weighs the load and times and adjust heat accordingly.
Pros: Style/Design
Quality
5
Features
5
Value
4
Response from lg.comBy LG, April 15, 2026
Hello! We’re glad to hear your LG Dryer is doing such a great job. The smart load‑weighing and automatic heat adjustments really make each cycle efficient, and it’s awesome knowing those features are helping everything run smoothly in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
D80 code nightmare
on August 13, 2024
Posted by: Cherlynn
from Spring Hill Florida
So tired of d80 code. Did all troubleshooting and still get it. Clothes not dried all the way through, often. Cannot connect it to wifi, even though I got the washer to connect. Would not get again.
Quality
2
Features
2
Value
2
Response from lg.comBy Jae, LG Digital Care Team, August 16, 2024
Hi Cherlynn. We appreciate you taking the time to complete troubleshooting for your LG dryer and providing your feedback. We found a resource on precisely what the d80 code means and how to solve it; check it out here: https://lgerrorcodes.com/dry_d80-3/! We'd also love to help out with your Wi-Fi connectivity. To start, please send us a message on social media at @LGUSSupport. From there, we'll be able to explore more options! Ensure you include your contact details and the model number, and you can mention this review using the review ID 235506156. *Jae
Written by a customer while visiting lg.com
Customer Rating
4
Early evaluation
on August 12, 2024
Posted by: Littlebrother
from Washington, DC
[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great
on August 12, 2024
Posted by: Customer099
[This review was collected as part of a promotion.] Excellent product. Works great. Service and installation were perfect.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 18, 2026
Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s wonderful to hear that your LG 7.4 cu. ft. Smart Electric Dryer DLEX4000B is performing exactly as expected. This model is built for efficient drying, smart features, and smooth, quiet operation, so it’s great to know the product, service, and installation all met your expectations. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Doesn't get any better than this.
on August 12, 2024
Posted by: Roger Los Angeles
from Los Angeles
[This review was collected as part of a promotion.] Looks good, works great. Love the large capacity and it dries my clothes quickly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 24, 2026
Hi Roger! Sounds like your new LG dryer is doing exactly what a great dryer should — looking sharp, handling big loads, and getting everything dry in no time. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com