Customer reviews from lg.com
LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Average customer rating
4.6
(1,422 Reviews)
Rating breakdown 1,422 reviews
5 Stars
1,111
4 Stars
192
3 Stars
42
2 Stars
28
1 Star
49
95%of customers recommend this product.
(
674 out of
709)
Customer Reviews for LG - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Dual Inverter HeatPump Technology - Black Steel
Posted by: anonymouslyobviously
from Midvale, UT
Verified Purchase:Yes
Overall I'm happy with this dryer. It does its job. My only wish is that it were easier to use the manual settings (for example, choosing heat level). Twisting the knob rotates you through a large assortment of presets, but if you want to tell the thing what to do it's trickier. You can adjust some of the settings on some of the presets, but not all of them, and the simple act of rotating the knob has become a bit irritating because there's a significant time lag between turning the knob and the computer switching over to the next preset, so what should take less than a second takes more than a few. Again, I'm happy with it overall and don't feel a need to replace it, but this seems like it might be a pretty simple thing to improve and I wish they already had.
Pros: Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LM2333
from Portland, OR
Verified Purchase:Yes
I'm very happy with the dryer. It works great and is beautiful to look at. I had an old LG set and was happy with the brand, so went with LG again.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tra179
from California
Verified Purchase:Yes
I like the dials and display. It’s efficient and leaves the clothes clean with excellent water extraction. The different settings are practical like towels and bedding.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dan H 32765
from Oviedo FL
Verified Purchase:Yes
This dryer is also awesome! Had it for 2 months now and operating flawlessly! We love the ThinQ feature and app on our phones. You get status update notifications, can check on status of the drying cycle, can download customer dry cycles, etc! Plus it it very aesthetic looking and we get nothing but positive feedback from visitors on this unit!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: thiccdryer
from Dallas TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sometimes, at least twice, in maybe 50 loads, the dryer just totally shuts off and must be unplugged and plugged back in to operate. Does not blow breaker, just looks like it has finished, but clothes will still be wet. Can't say I've ever seen that with another dryer. Otherwise, its a great dryer. But can't give it a great rating due to that.
Quality
2
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 13, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Rocky R
from Las Vegas Nevada
Verified Purchase:Yes
We are loyal to LG washers & dryers!!! Our old set of washer & dryer lasted us for 13 years & we were so happy with them. We figure to replace them with another LG & we couldn’t be happier. We love all the features, very quiet, great value for the money & love the way they look.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cutecht
Verified Purchase:Yes
The dryer is smarter than I am. Recently installed and it started throwing error codes. Turns out the vent line from the wall to exterior of the horse was clogged at 50%! Had the line cleaned out no more error codes.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Marj53
from Auburn ME
Verified Purchase:Yes
I recently purchased this item. The dryer works very well. I forgot I had a load in and used the steam fresh and got out all the wrinkles
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com