We've stuck with HP for computers and printers for years, because they are reiable. The one I just purchased has one of the qualities I look for in a computer which is a backlit keyboard. I thought it also had a touchscreen, but sadly, it doesn't. I am only going to use it as a back up, if something goes wrong with my current laptop, because I prefer a computer with a touchscreen.
Product review - Has a touch screen - I didn't know that. 😘 Speakers are really bad. 😒 Lightweight and has a nice look. 😊 My mouse does not work most of the time. 😕 It is difficult to review this computer when I have been unsuccessful in setting it completely up, so I rarely get to use it - what a disappointment and such a waste of my hard-earned money 😡. I purchased the 24/7 care pack so I would have tech support to help me set the computer up properly, but I find it odd I have no phone number to contact them. 😕 So, all things considered, even though I paid for tech support I really am unable to review a product that I can't figure out set up or how to use. 😁
This is a nice laptop for every day email, web surfing, social media, etc. It is light weight, was very easy to set up, and I especially like the backlit keyboard.
This next part is more of a food for thought thing, than a criticism of the laptop, as I really do like the laptop alot. We lefties have learned to adapt over the years, but if you want true feedback on things...here is a sticking point for me.
This is the second HP laptop I have purchased in the last couple of years and the only thing I really miss is the CTRL key on the right side of the keyboard, as I am left handed and it makes it awkward to use the CTRL key with my right hand while selecting (mousing) with my left hand. It appears that the key was replaced with the AI key....not sure if this is an HP thing but would love to see the second CTRL key return to the right side of the keyboard.
We purchased this laptop (WIN11) to replace and update an older Pavilion (WIN10) laptop. It has turned out to be a solid option and represents a significant update.