Customer reviews from hp.com
HP - OmniBook 5 16 inch Touch Laptop AI PC 16-af1700nr Intel Core Ultra 5 225U 16GB RAM 512GB SSD Win 11 Home - Silver
Average customer rating
4.2
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
111
4 Stars
31
3 Stars
12
2 Stars
7
1 Star
18
80%of customers recommend this product.
(
44 out of
55)
Customer Reviews for HP - OmniBook 5 16 inch Touch Laptop AI PC 16-af1700nr Intel Core Ultra 5 225U 16GB RAM 512GB SSD Win 11 Home - Silver
Posted by: Kyle AD
from US
Verified Purchase:Yes
Quality Laptop, would be 5/5 but they had McAfee on it by default.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Manny Mo
from DC
Verified Purchase:Yes
The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Written by a customer while visiting hp.com
Posted by: Gabrielle S
from Browerville MN
Verified Purchase:Yes
We bought our HP laptop to do some work using the internet. The set up was easy!!! Very important for nontechy people. ;) a lot of questions popped up while setting up. Some I wasn’t sure of, could I go back later? Was it a one time thing? If not…. Where you find it again? It would be nice to make that clearer. Great screen size. I’m happy with it because I can do what I need to.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Fleming Island, FL
Verified Purchase:Yes
I have thought for many years that all PC Manufacturers should make it easier for all of their customers to understand & execute (or ai now to automatically execute) all necessary steps to keep their personal data Safe & their PC's running smooth as new for however long they have them. Most do not understand about all of settings, virus protections, etc. Maybe some sort of Simple Checklist / Program to be opened upon New Purchase - ?
Written by a customer while visiting hp.com
Customer Rating
1
like the plague full of virus like programs
on December 29, 2025
Posted by: ida no
Verified Purchase:Yes
corrupted all of my devices I wanted a simple machine with windows 11 comes loaded to take over all of your devices with junk
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I customized this laptop, so it has decent specs. Using it for personal stuff, but it boots up quickly, everything runs smoothly on it so far, even my audio editing software.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: T Jaeger
from Greensboro, NC
Verified Purchase:Yes
So far it has been great. Having some issues with a second monitor, but I don't believe it is the HP that is causing the issues.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
Excellent product and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know
I would recommend this to a friend!
Written by a customer while visiting hp.com