Customer reviews from hp.com
HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Average customer rating
4.3
(1,277 Reviews)
Rating breakdown 1,277 reviews
5 Stars
822
4 Stars
257
3 Stars
68
2 Stars
37
1 Star
93
85%of customers recommend this product.
(
302 out of
356)
Customer Reviews for HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Customer Rating
4
Acceptable replacement for 6-year old HP laptop
on September 6, 2023
Posted by: TangoDelta
from Texas
Verified Purchase:Yes
I needed a replacement for my 6-year old HP laptop and wanted something with Windows 11 so selected this model. Overall it is working well and transitioning from my old laptop to this one has been relatively easy. Things I don't like: the inability to have an onboard optical drive, that there are only two USB ports and where they are located, and the absence of an SD card reader (seriously?).
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Widower
Verified Purchase:Yes
I bought this laptop because of the 17 inch screen. It’s easy for me to read items. Setup was easy and quick. Definitely a good purchase.
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Posted by: Yeli Cespedes
Verified Purchase:Yes
Good computer to work, study, the batteery works really good
Written by a customer while visiting hp.com
Posted by: Mr. TR
Verified Purchase:Yes
It works the way I expected it to. Everything is smooth and easy to use. The specs were as anticipated. So far so good!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
3
Drawbacks to this laptop and other HP laptops
on October 7, 2023
Posted by: Roger the reviewer
Verified Purchase:Yes
Beware that this laptop only has 2 USB ports, no DVDROM drive, and no Ethernet. If you need any of these things you would need to buy a USB hub for more ports, an external DVDROM drive, and an external Ethernet adapter. Also, HP laptops no longer allow the battery to be replaced when it dies, so the laptops will become virtually unusable after a few years.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
Excelent peace
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: DeeDeeBop
Verified Purchase:Yes
This laptop is very fast. I like the quietness of it but there are a few small items such as no internal DVD player. I am also still getting used to Windows 11 but that is not an HP issue. Overall, I like the laptop though not as well as my previous Pavillon.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Dosey doe
from Fort Myers, FL
Verified Purchase:Yes
very nice, I can't get it to work with our printer
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com