Customer reviews from hp.com
HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Average customer rating
4.3
(1,275 Reviews)
Rating breakdown 1,275 reviews
5 Stars
821
4 Stars
257
3 Stars
68
2 Stars
36
1 Star
93
85%of customers recommend this product.
(
302 out of
355)
Customer Reviews for HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Posted by: Toni2ns
Verified Purchase:Yes
Very light and fast. Not waiting on updates everytime its opened because it updates and opens the pages back up that I was on. Inatalled windows 11 as soon as i received it. My only suggestion would be to mark the power button better.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The laptop and keyboard was a Christmas gift for my wife and she just loves it and can not get over regarding the lighted up keyboard,as we never had all of this new technology. She is so happy 🤩
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: RjonesLPC
from Kansas City, MO
Verified Purchase:Yes
Easy to set up. I need to play with the camera to see if I can have a more precise picture. I use it for video conferencing. It starts us quickly. When my power went out, it switched to the battery seamlessly.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JS-ATX
from Austin, TX
Verified Purchase:Yes
Excellent PC. Well configured. Good combination of screen size, screen resolution, keyboard, RAM, SSD, and HDD. Enough I/O. Very good battery life. Quality construction. Excellent performance. Exceptional value.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Wind =)
Verified Purchase:Yes
The specs are accurate and are as expected of a 13th gen i7, and functions really well. I have had a small software glitch with my bluetooth headphones cutting out, which I believe is a minor driver issue. One thing I like is the physical webcam cover that can be manually toggled (webcam quality is decent, as expected of most laptop webcams). The touchpad is a thing to get used to if you previously had a laptop that had physical buttons below the touchpad. The battery life is good, and the charger is a 45W one that can be interchangeably used with some other HP Laptop products, which is even better. Overall, this is a good laptop for students that need to use it on the go, or for use in a single location at home, and has solid processing power that lets you run apps like Solidworks or Photoshop without any trouble at all (as expected from the specs).
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Roc Kibitzer
from Rochester New York
Verified Purchase:Yes
I am not very well versed on these products but with minimal assistance I'm on the fly(77 yr old user)
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: JenJordan
from Georgia, USA
Verified Purchase:Yes
I keep getting emails stating my service agreement ends in 1 year, but I paid for 3 years. It shows this on my invoice. It doesn’t run as fast as it should for some reason.
Written by a customer while visiting hp.com
Posted by: Tammy J.
from Lexington, SC.
Verified Purchase:Yes
The laptop I purchased is beautiful. The large screen is definitely a bonus. It makes my work area look clean, neat and productive. I love it.
I would recommend this to a friend!
Written by a customer while visiting hp.com