Customer reviews from hp.com
HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Average customer rating
4.3 out of 5
4.3
(1,275 Reviews)
Open Ratings Snapshot
Rating breakdown 1,275 reviews
5 Stars
821
4 Stars
257
3 Stars
68
2 Stars
36
1 Star
93
85%of customers recommend this product. 
(
302 out of 355
)
Best Buy Privacy Policy
Customer Reviews for HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Customer Rating
1 out of 5
1
Blue screen crash
on January 28, 2023
Posted by: JamesTaxGuy
from Ohio
Verified Purchase:Yes
It keeps blue screening and crashing.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Love my new HP laptop!
on December 21, 2023
Posted by: Jess7
Verified Purchase:Yes
I absolutely love my new laptop! The beautiful rose gold color and the size are great, and the speed is so much better than my last hp laptop. I really enjoyed customizing this laptop, and plan to do this again when it's time to upgrade again.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice laptop BUT
on February 24, 2024
Posted by: Anonymous
from Bradenton, Florida, USA
Verified Purchase:Yes
Great performer. Nice touch on keyboard. Great looking screen.
But only two UHB C ports and no port for a smart card. The work around is an inexpensive aftermarket USB Hub 3.0 High Speed Multi USB Splitter and an inexpensive aftermarket smart card reader. The setup works well but looks like a kluge. If the auxiliary parts get misplaced, functionality will be down until replacement dangles are purchased and delivered.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Performance debatable
on October 13, 2021
Posted by: Mcam
from Columbia,SC
Verified Purchase:Yes
Not really happy with performance. Cursor jumps around occasionally, Taskbar icons mysteriously disappear and return after a restart.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Greeeeeeeat!
on August 26, 2023
Posted by: Pumpman
from Crown Point, In.
Verified Purchase:Yes
Very nice product, lot of features, easy to use.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Overheat lead to burn
on October 22, 2023
Posted by: Duy Cao
from Tucson AZ
Verified Purchase:Yes
Burn out when I run it in. I know the weather is hot but it's not will be burn out like that. Hope you guys can replace it for me
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP UPGRADE
on July 10, 2024
Posted by: "Gunny"
from Dunmore, Pennsylvania
Verified Purchase:Yes
This model replaced my HP 17.3 Touchscreen Pavillion which I purchased back in 2017. This model delivers all that is promised, and its performance has been phenomenal so far. I'm looking forward to many years of continued productivity with this computer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Large Laptop
on November 15, 2021
Posted by: donnieB
from Arlington, TX
Verified Purchase:Yes
This is a fine machine that could use 1 added feature - either a light on the NUM LOCK key or an indicator on the display to show when NUM LOCK is active.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Showing 17-24 of 455 results 
<< 1 2 3 4 5 ... 57 >>