Customer reviews from hp.com
HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Average customer rating
4.3 out of 5
4.3
(1,277 Reviews)
Open Ratings Snapshot
Rating breakdown 1,277 reviews
5 Stars
822
4 Stars
257
3 Stars
68
2 Stars
37
1 Star
93
85%of customers recommend this product. 
(
302 out of 356
)
Best Buy Privacy Policy
Customer Reviews for HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Customer Rating
5 out of 5
5
Laptop
on September 19, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Basic stuff
on October 29, 2021
Posted by: Ajay76
from North Carolina, NC
Verified Purchase:Yes
This has all the basic stuff nothing extra ordinary about this, the touch pad sucks.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great business laptop !
on October 31, 2021
Posted by: Isabella D
from Maine
Verified Purchase:Yes
Really exceptional product, use it as a business laptop & works fantastic. Very fast processor & streamlines all my work
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Features
on November 13, 2021
Posted by: Daniel L
from Scottsdale, AZ
Verified Purchase:Yes
Great sized screen. Faster than anything else I have ever owned. Really enjoy this laptop - it replaced a full-size PC.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp laptop 17-cn0097nr
on March 13, 2022
Posted by: Kldavis
from Lancaster VA
Verified Purchase:Yes
Great product and easy start up. Computer is fast and starts up fast.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Disappointed in the i7 performance.
on March 22, 2022
Posted by: libasan YouTube
Verified Purchase:Yes
I had an i5 before & I thought the i7 would be more powerful but there is not much difference. It seems that I need a stronger computer to deal with GoPro files.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great computer
on May 1, 2022
Posted by: DrJimM
from TN
Verified Purchase:Yes
owned 2 Dells before this. Never again. light years ahead in speed, performance and ease of use. Especially speed. NO comparison.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great bang for the buck!
on May 3, 2022
Posted by: amo651
from Round Lake, IL
Verified Purchase:Yes
Lightning speed, solid construction, versatile laptop. Highly recommend HP.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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