Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 2-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.6
(615 Reviews)
Rating breakdown 615 reviews
5 Stars
502
4 Stars
49
3 Stars
12
2 Stars
11
1 Star
41
85%of customers recommend this product.
(
291 out of
342)
Customer Reviews for Roku - Indoor Camera - Home Security - 2-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
1
Loved it until they changed their subscription
on July 20, 2025
Posted by: Disappointed user
from Pennsylvania
I LOVED the Roku camera and it’s what I recommended to anyone that was looking for cameras for their homes. I didn’t have the subscription because without it you could still get snapshot pictures of what triggered the motion detected alarm. With us being on an extremely tight budget that feature was unexplainably important because we can shell out extra money each month for a subscription. Roku has now changed that feature as of 3 days ago and now unless you’re watching the live feed you don’t receive any knowledge of what was happening in your cameras view. Extremely disappointing because I really did love the cameras for their price point and because they didn’t force you to get a subscription but now they are forcing you to
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, July 26, 2025
Hello! We understand that the events/still images were helpful after receiving a motion notification, and we appreciate you sharing that feedback. Your input is valuable, and we’ve passed this along to our product team as they continue improving the experience. If there's anything that we can help you with in the future, please don't hesitate to reach out to us. Thanks again! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Night vision.
on August 12, 2025
Posted by: Mell1960
from New York
I spoke to customer service several times. Night vision is worthless. Just grainy.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, August 23, 2025
Hello Melanie, we appreciate your taking the time to share this concern. Night vision is significantly affected by both rain and light reflection, causing glare, cloudiness, and reduced image clarity. We suggest cleaning the lens with a microfiber cloth, then checking the camera's angle and environment for obstructions like spiderwebs. Also, adjust the night vision settings. When night vision is set to Auto or On and you need a better view in a dark environment, you can turn on the IR lights on your camera. Additionally, ensure that both the Roku Smart Home app and the device are up to date. If the issue persists, feel free to contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Removed feature without notice
on August 23, 2025
Posted by: Euphoria
I have three of the Roku indoor cameras. When I got them one of the features I liked was that it would take still images of motion detection and it would do this without a subscription. I was having some work done at my home so I signed up for subscription to get video recordings instead of just still images during the time the work was being completed. After the work was done, I canceled the subscription because it was no longer needed. After canceling I noticed I was no longer getting the still images I got before. After contacting customer support, they said that feature had been removed and they were sorry I did not get a notice about it. That was a great feature and one of the reasons I purchased this brand camera. Now the camera is useless to me and I’m going to be shopping for a different brand camera
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Useless unless you buy subscription
on September 2, 2025
Posted by: Unhappy customer
from Streamwood illinois
I've been using the roku cameras for over 2 years and was very happy with them. I have 8. Until a couple months ago. Roku decided to stop providing still images of events in an attempt to force you to buy a subscription. No warning. They still send notifications but this makes the cameras virtually useless
unless you are watching live stream. Im going back to my geeni cameras. No subscription needed.
unless you are watching live stream. Im going back to my geeni cameras. No subscription needed.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
It does exactly what it says!
on September 18, 2025
Posted by: Phyllis K
I'm using the camera to monitor a relative in a memory care facility. I can see if she has fallen or just needs assistance in getting an item in her room. The sound is great and the picture is always clear. It was simple to set up and it is a great relief when I can't be at the facility to check on her myself. I have recommended this camera to others without hesitation.
Written by a customer while visiting roku.com
Customer Rating
5
Roku indoor camera
on November 29, 2025
Posted by: Kirsten O
The cameras are great picture quality. Sound is great also
Written by a customer while visiting roku.com
Customer Rating
5
Great quality pictures
on October 19, 2022
Posted by: Bluedot61
from Saco maine
Gender:Female
[This review was collected as part of a promotion.] I'm not very Tech savvy but after a few trial and errors I was able to set this up I must say the picture quality is fantastic for for such a small device it covers a very large area And the notifications on my phone are awesome And the notifications on my phone are awesome
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 19, 2022
Welcome to Roku Smart Home, Evelyn!
We appreciate you taking the time to share your feedback with us and hope that you continue to enjoy the new product line. Be sure to let us know if there's anything we can assist you with down the road at support.roku.com.
Roku Customer Advocate
We appreciate you taking the time to share your feedback with us and hope that you continue to enjoy the new product line. Be sure to let us know if there's anything we can assist you with down the road at support.roku.com.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to set up
on October 23, 2022
Posted by: Fgremil
from Boston, MA
Gender:Female
[This review was collected as part of a promotion.] This camera was super easy to set up, connects to the wifi, and has a simple app which allows you to see what’s happening while away. Our favorite part is that you can also talk through the camera if needed
I would recommend this to a friend!
Written by a customer while visiting roku.com