Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 2-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
440
4 Stars
44
3 Stars
12
2 Stars
10
1 Star
38
85%of customers recommend this product.
(
291 out of
341)
Customer Reviews for Roku - Indoor Camera - Home Security - 2-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
3
Requires paid subscription to be really usable
on March 21, 2024
Posted by: John B
from Camp Hill, Pa
I have bought 4 of these and they were relatively easy (but not a snap) to set up. Bought Micro SD Cards as recommended so I could self monitor the cameras when motion or event was detected. However, unlike other cameras I have had by other more mature security systems, you can not open and view the events that are recorded on the cards unless you pull the card, stick it into your PC and then view it. This totally defeats the ability to self monitor especially remotely. So against my best intentions, I had to purchase their monitoring subscription so I could get the notifications and then view the video recordings remotely. I wish I had not purchased the SD cards at all. As has often been said, "Read Description of Capabilities Very Carefully"!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 2, 2024
Hello there, we apologize for the misunderstanding. Just to clarify, an SD card does not replace the Roku Smart Home subscription. The subscription allows you to record events directly to the cloud, which means you can view these events on the Roku Smart Home mobile app for up to 14 days. On the other hand, the SD card provides physical storage and serves more as a failsafe or backup that needs to be removed and connected to your computer or laptop. However, there are certain events (such as Time-lapse and Scheduled recordings) that can be viewed either in the app or via your computer. We have an article available that goes into more detail here: https://support.roku.com/article/7875140351383. We value your feedback and are eager to expand our services.
We hope this clears things up and appreciate you choosing Roku!
Roku Customer Advocate
We hope this clears things up and appreciate you choosing Roku!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Complete failure
on November 30, 2024
Posted by: Trav
from Woodstock GA
All of my Roku Smart home devices have slowly but surely failed. The quality of these products are surprisingly poor of long term. So my so that I'm no longer considering a Roku TV product.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, December 2, 2024
Hi Trav, we appreciate your time for sharing your experience. It's clear that this situation does not meet our standards, nor is it expected behavior for this camera. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great!
on January 29, 2025
Posted by: Lowlow6
from Hattiesburg Ms
Great helps me to alert when someone or something is on my property.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on February 3, 2025
Posted by: Shani
from FL
Good picture & don't even need night mode can see clear with day.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Works and easy setup
on May 18, 2025
Posted by: eagle d
Works good and easy setup just make sure you select 2.4 GHz and not the 5 GHz: from your router.
Written by a customer while visiting roku.com
Customer Rating
5
It does exactly what it says!
on September 18, 2025
Posted by: Phyllis K
I'm using the camera to monitor a relative in a memory care facility. I can see if she has fallen or just needs assistance in getting an item in her room. The sound is great and the picture is always clear. It was simple to set up and it is a great relief when I can't be at the facility to check on her myself. I have recommended this camera to others without hesitation.
Written by a customer while visiting roku.com
Customer Rating
5
Roku indoor camera
on November 29, 2025
Posted by: Kirsten O
The cameras are great picture quality. Sound is great also
Written by a customer while visiting roku.com
Customer Rating
5
Great quality pictures
on October 19, 2022
Posted by: Bluedot61
from Saco maine
Gender:Female
[This review was collected as part of a promotion.] I'm not very Tech savvy but after a few trial and errors I was able to set this up I must say the picture quality is fantastic for for such a small device it covers a very large area And the notifications on my phone are awesome And the notifications on my phone are awesome
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 19, 2022
Welcome to Roku Smart Home, Evelyn!
We appreciate you taking the time to share your feedback with us and hope that you continue to enjoy the new product line. Be sure to let us know if there's anything we can assist you with down the road at support.roku.com.
Roku Customer Advocate
We appreciate you taking the time to share your feedback with us and hope that you continue to enjoy the new product line. Be sure to let us know if there's anything we can assist you with down the road at support.roku.com.
Roku Customer Advocate
Written by a customer while visiting roku.com