Cameras are VERY easy to set up and get connected. They do lose connection occasionally, even with strong wifi signal. Overall, they are nice cameras for the price.
Response from roku.comBy Jessica, Roku Customer Advocate, February 20, 2026
Hello Robert, thank you for sharing your feedback. Have you encountered any error messages or codes? We recommend restarting your router and moving your device closer to it. Try reducing the number of other devices connected to your network. Additionally, ensure that both the Roku Smart Home app and the camera are updated. If the issue persists, feel free to contact us at https://support.roku.com/contactus for further assistance. We hope this helps! Roku Customer Advocate
Do not save video and do not let the plans pay. always your connection problems
Response from roku.comBy Jessica, Roku Customer Advocate, February 14, 2026
Hi Maria, thanks for sharing. Have you had a chance to contact our customer support team? We'd be happy to learn more and help troubleshoot this with you! Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Roku Customer Advocate