Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 2-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
471
4 Stars
46
3 Stars
12
2 Stars
11
1 Star
40
85%of customers recommend this product.
(
291 out of
342)
Customer Reviews for Roku - Indoor Camera - Home Security - 2-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
4
Crystal clear, Low price, Easy setup
on November 30, 2023
Posted by: CombatDoc54
from Table Rock Lake, Stone County, MO.
Bought one, set it up in 5 minutes so I bought a second one.
The only downside is the sound. I have the volume turned all the way up and I have to hold my phone up to my ear to hear anything at all then sounds distorted. Not sure about the 2 way talk thing. The alarm is not like crazy loud, but loud enough to get someone's attention. The price for a 2 camera subscription is crazy low. You can record around 7 to 8 hours with the micro SD card then loops back when full and records over the previous recording. Definently will be purchasing other Roku products in the near future.I gave it 4 stars only because of the very low sound quality.
The only downside is the sound. I have the volume turned all the way up and I have to hold my phone up to my ear to hear anything at all then sounds distorted. Not sure about the 2 way talk thing. The alarm is not like crazy loud, but loud enough to get someone's attention. The price for a 2 camera subscription is crazy low. You can record around 7 to 8 hours with the micro SD card then loops back when full and records over the previous recording. Definently will be purchasing other Roku products in the near future.I gave it 4 stars only because of the very low sound quality.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Couldn't find my original review
on April 9, 2024
Posted by: Krissy
from Yellville AR
So I originally wrote a review and gave it one star because it wouldn't connect to my wifi. FINALLY got it connected. Sucked to have that much trouble getting it connected.. BUT.... I really like the cameras features and how easy it is to operate now that it is connected. So, bumping to 4 stars
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Was a great camera till it wasn’t
on April 21, 2024
Posted by: Random
I’ve had it for a couple months and it’s been good for the price but it suddenly went out and now it come on anymore, disappointing
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, July 8, 2024
Hi there, this is not the experience we aim for. We want to offer some valuable tips. If you haven't already, try plugging the camera into a different power source if the camera won't show any status light anymore. If the issue persists, please contact our technical support directly at https://support.roku.com/contactus.
We're looking forward to your better experience!
Roku Customer Advocate
We're looking forward to your better experience!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Broke the Camera Lens Upon Installing. Poor design
on November 23, 2024
Posted by: Poopku
from Houston, Tx
Pretty annoying that I broke the cameras while I was trying to install it by barely tapping it on the fixture I was trying to install it and it just cracked the lens and now the lens funky colors & the picture is not good.
Crappy design. And the manufacturer knows it
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, November 26, 2024
Hi Laura, we’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We strive to ensure our products are designed for reliable performance, and we regret that the camera didn’t meet your expectations during installation. We’d be happy to learn more about what happened and explore potential solutions to help. Feel free to reach out to our team at support.roku.com/contactus. Thank you for bringing this to our attention, and thanks for choosing Roku!
Roku Customer Advocate
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on January 16, 2025
Posted by: Anonymous
from Belvidere il
I love the indoor cameras I just wish they were cordless
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I can see my home from nearly anywhere
on January 16, 2025
Posted by: Dawn B
from California
I bought this to monitor my disabled husband when I needed to go out and no one was available to stay with him
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great support
on January 16, 2025
Posted by: Carol
from Edgewood, MD
Was easy to install, activate, and to add to my contract with Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on January 22, 2025
Posted by: Roku indoor camera s ten
from Bassett va
I've had this camera for about a year and I bought it to keep an eye on my Car Keep Children away from my car
I would recommend this to a friend!
Written by a customer while visiting roku.com