The Roku team sucks at helping the people with their problems with anything that you ask help with. The camera itself has a few issues it can't see the difference between person or vehicle or a pet but everything else seems to be in working order and I love it thank you for not helping me u finally fixed it but doesn't matter
Response from roku.comBy Jessica, Roku Customer Advocate, June 14, 2025
Hi Brad, thanks for sharing. It's clear that this is not the standard that we aim for our customers to experience. Your feedback means a lot, and we'll certainly share this with our product team. If there's anything that we can help you with down the road, please don't hesitate to reach out to us. Thanks again! Roku Customer Advocate
The quality of the roku indoor SE is great. I'm glad after giving my apartment keys to property company, I was worried, but with these cameras I feel safe.
I recently bought two more cameras for my house and I love them I already had one camera and then I bought two more when there were on sale and I love them.
Bought a 2 pack Christmas last year(2024). They will not connect to finish setup for anything. 2.4 ghz connection? Check Smart Home app installed? Check Power source? Check Proper distance? Check Nothing. Not just from the cameras, not one response from the "customer service" line. I would never recommend these cameras to anyone. Given the complete disregard for the customer, and the absolutely worthless product itself, I will be reevaluating my prior commitment, promotion, and overall enthusiasm using roku products as a whole
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, April 16, 2025
Hello! We understand that the recent situation did not meet our standards. Reaching our customer service may take longer than expected sometimes due to a high volume of inquiries. We encourage you to contact us again or visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to provide you with a better experience. Thanks! Roku Customer Advocate