Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi - Stainless Steel
Average customer rating
4.5
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
135
4 Stars
21
3 Stars
3
2 Stars
7
1 Star
12
86%of customers recommend this product.
(
113 out of
131)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi - Stainless Steel
Customer Rating
5
Dual ovens, air fryer
on September 18, 2023
Posted by: Gardengirl
from Vero Beach, FL
[This review was collected as part of a promotion.] Love it! Have had this stove for about 6 months and it has been a game changer! Heats up fast and maintains heat accurately. Love the dual ovens!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Learning curve but welcome to the future
on September 18, 2023
Posted by: Skeptical but convinced
[This review was collected as part of a promotion.] 10/10
This was a huge leap forward in technology and I was concerned having a "SMART" range/oven would be overly complicated and and add extra points of failure. I am no longer concerned. This thing is a rocket ship with buttons, lights, and features galore. With simple, easy to read options and plug and play setup, I cannot recommend it enough. There are a few settings that you will need to use YouTube to really get the most out of the features (ie only certain features are available with the divider shelf in place or how to adjust the cooking temperature for perfect back of recipe cook times). The top range can boil a large pot of water in record time (pretty sure it is magic) and the easy to clean glass top looks great(as long as you wipe it religiously). I have connected it to IFTTT so that I am alerted if it is on and I am not home (great for teenagers/ elderly) and it automatically turns on the leds under my cabinets (definitely an advanced setup but ridiculously easy to do with a small amount of research) Feel free to send me a matching set if the refrigerator/dishwashers are this smart and easy to use.
This was a huge leap forward in technology and I was concerned having a "SMART" range/oven would be overly complicated and and add extra points of failure. I am no longer concerned. This thing is a rocket ship with buttons, lights, and features galore. With simple, easy to read options and plug and play setup, I cannot recommend it enough. There are a few settings that you will need to use YouTube to really get the most out of the features (ie only certain features are available with the divider shelf in place or how to adjust the cooking temperature for perfect back of recipe cook times). The top range can boil a large pot of water in record time (pretty sure it is magic) and the easy to clean glass top looks great(as long as you wipe it religiously). I have connected it to IFTTT so that I am alerted if it is on and I am not home (great for teenagers/ elderly) and it automatically turns on the leds under my cabinets (definitely an advanced setup but ridiculously easy to do with a small amount of research) Feel free to send me a matching set if the refrigerator/dishwashers are this smart and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on September 18, 2023
Posted by: Dixon
from Somewhere
[This review was collected as part of a promotion.] I got this a few months ago and I love it. Nice size as well. Great look.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 18, 2023
Posted by: LuvMySamsung
from Aliso Viejo, Ca
[This review was collected as part of a promotion.] I love my double oven range. It has been a time saver and the heat control is amazing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stove! When you get use to the way it works.
on September 18, 2023
Posted by: Adrian
from Sunbury, Oh
[This review was collected as part of a promotion.] Purchased about 3 months ago to replace a really stove. Heard a lot about convection cooking but new nothing. There is a learning curve. Hose does not heat like with the old one which is nice.
Knows on front are sensitive and will turn on if bumped. Like the way it cooks.
Knows on front are sensitive and will turn on if bumped. Like the way it cooks.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on September 18, 2023
Posted by: love it
from Springfield oregon
[This review was collected as part of a promotion.] I am absolutely 100% happy with it not disappointed at all it's a marvelous stove
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dream Oven
on July 18, 2024
Posted by: Kellsiegvn
from Southbridge MA
[This review was collected as part of a promotion.] We got it about 2 weeks ago and I couldn't be happier! I've used both the full oven and the double oven features and love it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
nightmare to use
on July 26, 2024
Posted by: Pitoneux
from tiburon ca
when you raise the heath you expect to see the red glow immediately but you don’t. Same the other way around. when you drop the temperature on the cook top, you expect the red glow to stop. but you don’t.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy SEA Care, October 2, 2024
Hello there,
Sharing your observations about your cooktop matters. Let's get the information you need.
Your radiant element rises gradually and evenly as the temperature rises; it will glow red. We recommend turning off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.
For more details, please see page 23 of the manual, under the "About the radiant surface elements" section.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231023162906972/O_01._DG68_01208A_06_IB_FULL_NE63T8751_AA_EN.pdf
If you still have issues with your cooktop, here is a guide you can check. Please match the issue you are encountering from the list provided. Kindly click on the embedded word if one prompts.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147572471) to help our team pull up your information.
Have a great day.
^Camille
Sharing your observations about your cooktop matters. Let's get the information you need.
Your radiant element rises gradually and evenly as the temperature rises; it will glow red. We recommend turning off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.
For more details, please see page 23 of the manual, under the "About the radiant surface elements" section.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231023162906972/O_01._DG68_01208A_06_IB_FULL_NE63T8751_AA_EN.pdf
If you still have issues with your cooktop, here is a guide you can check. Please match the issue you are encountering from the list provided. Kindly click on the embedded word if one prompts.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147572471) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US