Customer reviews from sharkninja.com
Shark - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Average customer rating
4.1
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
158
4 Stars
30
3 Stars
19
2 Stars
14
1 Star
26
79%of customers recommend this product.
(
132 out of
168)
Customer Reviews for Shark - Matrix Self Empty Robot Vacuum with Bagless, 45-Day Capacity Base, Self-Cleaning Brushroll, Precision Mapping - Black
Customer Rating
5
Excellent
on May 11, 2023
Posted by: Kay59
from Huntsville, AL
Gender:Female
[This review was collected as part of a promotion.] We love that this maps the house, so you can select certain rooms or the whole house to be cleaned and that we can schedule cleanings in the app. This wonderful vacuum empties and recharges and continues cleaning until the whole house is clean! Love this!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic robot vacuum, keeps the apartment clean!
on May 12, 2023
Posted by: jackh
from State College, PA
Gender:Male
[This review was collected as part of a promotion.] The Shark Matrix robo-vac is an extremely awesome tool in my house to keep it spotless! It’s been working fantastically well, and I’m very happy to say it’s been keeping my house clean with a super minuscule amount of effort.
I got this machine about a few weeks ago, and it was my first dive into robot vacuums. What really delegated this from others is the Matrix technology they said is included, which means that it goes over spots multiple times throughout its run, which makes the cleaning much more “spotless” than other vacuums who do a “one-and-done” approach. Overall, the vacuum works really well for my apartment, and I’m definitely considering getting another when I move to a house with multiple floors.
Unboxing and setup was pretty easy to do. Just downloaded the Shark app and connected my vacuum through there. While that works great for some, I use Home Assistant in my household for managing smart devices and routines, so I threw it into there instead.
The biggest thing that I think surprises me about this vacuum is how quiet it can be. I have it running on a routine to start vacuuming as soon as it hits 2AM, and I’m a pretty light sleeper, so not being able to audibly hear the vacuum is a big plus for me.
In addition, this vacuum knows where it’s going, which is a huge plus for cleaning just one room on the spot, or configuring it so that certain rooms get cleaned at different times.
The last feature I really want to talk about is the bagless base station that the vacuum docks at. It’s a really convenient feature that keeps me away from prying at the actual vacuum to get the trash out, and it’s a must for me going forward with robo-vacs.
Overall, I haven’t been able to find any flaws that really point out at me except for local control (potentially with an API?), away from the cloud. Having that would make integrations with other platforms a great experience, and would immensely level up how much I would recommend this vacuum. However, this is more of an advanced subject than what the generic user might use.
Anyways, I’m very happy with this vacuum, and it’s been doing a great job at keeping my place clean and tidy with very minimal effort. Definitely buying another Shark vacuum soon!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this vacuum!
on May 12, 2023
Posted by: Nae3
[This review was collected as part of a promotion.] I have been wanting a robotic vacuum for months and am so happy to finally have one! I have mostly hardwood floors and it works great, picking up all of the dirt. I will say I still have to go through and dust occasionally as it doesn’t seem to wipe that up as well, but I still save loads of time using the shark robotic vacuum. I also love the programming features that let me tailor the robot to my needs. Overall, I would recommend this product to anyone looking for a vacuum.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Amazing
on May 13, 2023
Posted by: Lula29
from Arizona
Gender:Female
[This review was collected as part of a promotion.] The app is easy to use, it is great to have the ability to set so some no go areas. The robot is never lost or stuck and it is quiet! The self empty function is amazing as well, so easy to clean no need to worry about the vacuum it goes back to her spot and it's done
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Incredible
on May 16, 2023
Posted by: MaddieS
[This review was collected as part of a promotion.] This vacuum is honestly amazing. The first run it “maps” your house and the accuracy was 100%; after it maps you can send it to specific rooms depending on if you want it to focus on only certain areas. I’ve found it also picks up all types of dirt with ease. The automatic emptying feature makes using this a breeze
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Much better than non-mapping vac
on May 16, 2023
Posted by: Patg
from Omaha, NE
Gender:Female
[This review was collected as part of a promotion.] I love this upgraded Shark robot vac, my previous one did not map, not did it empty itself. Once I got the vacuum into the charger (the photo on the Quick Start card showed being inserted into the base backwards, so I struggled with getting it in right at first), and charged up, it didn't take long before it was mapping my living, dining rooms and kitchen. It's so nice not having to empty it every time I use it. I like the Spot Mode feature where I can vacuum just a 5x5 area if I wish. I do wish it were quieter, I cannot really listen to the radio or watch tv while it's running because it's rather noisy. But since it maps out the vacuuming, I can leave the room and do something in another part of the house or work outside. It does a great job of vacuuming, just wish I didn't have to use my phone to use the app. I don't know why, but I thought it would come with it's own remote, but guess those days are over.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yes!
on May 16, 2023
Posted by: TerryR
[This review was collected as part of a promotion.] It’s safe to say I’m not a fan of cleaning so any product that helps me save a step is a product for me. I love how easy it is to use and how it gets a great clean in, making sure our home always stays tidy.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great coverage
on October 3, 2023
Posted by: Lucy
from Temperance Mi
Gender:Male
Had ours for almost two years, exalent coverage follows a direct path back and forth! Doesn't go every which way like the other brand we have.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com