Customer reviews from Dyson
Dyson - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
40
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
36 out of
37)
Customer Reviews for Dyson - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: 4g8g
Gender:Male
Verified Purchase:Yes
The airflow, which should be the core function of the this machine, seems too weak to be felt compared to a traditional fan.
Response from DysonBy Customer Service, Rubaid K, June 29, 2025
Thank you for your feedback. We are sorry to hear that the airflow hasn’t met your expectations, especially when it’s such a central feature. We understand how important it is to feel the cooling effect directly, and we appreciate you taking the time to let us know where the performance fell short. There may be factors affecting airflow perception, such as distance, mode settings, or environmental conditions. If you are open to it, our customer support team would be happy to walk through a few troubleshooting steps or discuss alternative settings that might better suit your space. For additional questions, concerns, or further feedback, please email us at askdysonus@dyson.com. Warm regards, Dyson Marketplace Support.
Written by a customer while visiting Dyson
Posted by: Rich
Verified Purchase:Yes
I bought this filter about a month ago and I am so glad that I did!
Written by a customer while visiting Dyson
Posted by: Lou21
Gender:Male
Verified Purchase:Yes
I bought this a month ago...great airflow and coverage. cannot hear the motor.
Great choice
Great choice
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Fans
Verified Purchase:Yes
The Dyson Fan works great in my TV Room. Air flow is great
Written by a customer while visiting Dyson
Posted by: Tom H
Verified Purchase:Yes
We are very pleased with our Dyson. It is quiet, works great and has excellent air flow. The Dyson app is easy to use and does everything you want using your phone.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Maria
Gender:Female
Verified Purchase:Yes
Excellent and perfect for the big spaces no noise and good coverage
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: LuluIL b
Verified Purchase:Yes
I purchased this a month ago for our living room. It’s June-July and at times we’ve also had the air-conditioning on. It’s quiet but we were not impressed by the airflow. You can buy a tower type fan for a lot less money and it will have better air flow. The fact that it’s also has an air filter was the not the primary reason we purchased it.
Response from DysonBy Customer Service, Rubaid K, July 26, 2025
Thank you for your feedback. We are sorry your experience with the unit has not met expectations, especially when airflow performance is so important during warm seasons, particularly alongside air-conditioning. Your observations comparing the unit’s airflow to more affordable tower fans are valuable to us. While quiet operation and air filtration are key features, we recognize the importance of powerful airflow in creating a refreshing, comfortable environment. At Dyson, we strive to build machines that balance innovation, performance, and user satisfaction. If you are open to it, we would love to help, whether by optimizing placement, adjusting fan settings, or other solutions. Please feel free to reach out to our customer support team at askdysonus@dyson.com with any further thoughts or concerns. Your insights help us improve. Wishing you comfort and ease, Dyson Marketplace Support
Written by a customer while visiting Dyson
Posted by: Swagmondy4567
Verified Purchase:Yes
Love it! Works great and is super powerful. Just a bit loud.
I would recommend this to a friend!
Written by a customer while visiting Dyson