Customer reviews from Dyson
Dyson - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
52
4 Stars
3
3 Stars
5
2 Stars
4
1 Star
0
87%of customers recommend this product.
(
45 out of
52)
Customer Reviews for Dyson - Purifier Cool PC1 - Exclusive - White/Silver
Posted by: Bird
Verified Purchase:Yes
I did not feel there was any difference so I returned the purifier.
Response from DysonBy Customer Service, Rubaid K, August 28, 2025
Thank you very much for sharing your feedback. We are sorry to hear that the purifier did not meet your expectations. We understand that noticeable performance and tangible benefits are essential when selecting a product of this nature, and we sincerely appreciate you taking the time to let us know. Our goal is to provide solutions that make a meaningful difference to your environment and overall well-being. If you are open to it, we would welcome the opportunity to learn more about your experience and explore options that may be better suited to your needs. Please feel free to contact our customer support team via chat or voice assistance, we are here to help.
Written by a customer while visiting Dyson
Posted by: Ajax
from California
Gender:Male
Verified Purchase:Yes
Bought it less than a month ago and I’m not impressed. I was buying a different brand but decided to see what the hype was about. The fan has gotten progressively louder and no the filter is not clogged. It started getting louder by day 3 in a room that already filters running. The night mode needs attention as the low light is still a light and annoying.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, November 13, 2025
Thank you for sharing your feedback. We regret that your experience with the Dyson fan has not met expectations, especially after choosing Dyson over another brand. We understand how disappointing it can be when a product becomes noisier over time despite a clean filter, and when features such as night mode do not deliver the quiet, low-light environment they are designed to provide. If you are open to it, we would be pleased to explore ways to improve your experience, whether through troubleshooting the noise issue, adjusting settings for night mode, or providing you with the best possible resolution. Please contact our chat or voice support team, and we will be ready to assist you. Your satisfaction is important to us, and we remain committed to helping you get the most from your Dyson product. Thank you again for giving us the opportunity to support you.
Written by a customer while visiting Dyson
Posted by: Derek
from Denver
Gender:Male
Verified Purchase:Yes
Feels cheaply made, the remote sucks, not very responsive. It is very loud, but it sadly isn’t powerful so it shouldn’t also be loud.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 2, 2025
Thank you for sharing your feedback with us. We are sorry to hear the product hasn’t met your expectations. We take concerns about quality and performance seriously, and your input helps us improve. If you’re experiencing issues with your machine, please reach out to our support team via live chat or phone. We’d be glad to assist.
Written by a customer while visiting Dyson
Customer Rating
5
Upgrade for asthma, allergies, & city living
on April 22, 2025
Posted by: Rach
from Idaho
Gender:Female
[This review was collected as part of a promotion.] I had bought the Hot + Cool older version years ago and loved it, especially the cooling function. I swapped that one out of my bedroom for this one with the newer de-NOx filter and while the heating & cooling remain the same (but excellent), the new filter does seem to provide better breathing thus far. I have asthma and I’m particularly sensitive to air quality this time of year and I’ve noticed a slightly better increase in my lung function with this new machine. For reference I live in an urban area with very high pollen count in spring, along with my three dogs, and I genuinely feel this contributes to my improved breathing. I struggle to sleep without the machine on as it feels stuffy otherwise. And the “white noise-like” and cooling effect are bonuses!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great features
on April 28, 2025
Posted by: Rach83
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] Low noise level, great flow, remote is easy to use
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Smart Upgrade!
on April 28, 2025
Posted by: RobertL
from Atlanta, GA
Gender:Male
[This review was collected as part of a promotion.] I have the original Dyson Purifier Cool (TP10) and this one takes it up another notch with smart home controls. I was able to add the device to the MyDyson app and control the device from my smartphone. I can control the airflow, oscillation and power all from the app. You can even manually turn the air purifier in any direction with the app. I was able to integrate the air purifier with my Google Home devices. It can get pretty loud if you put it on full blast, but on level 8 or lower it is pretty quiet.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great purifier & fan
on April 30, 2025
Posted by: kah117
from Ridge, NY
Gender:Female
[This review was collected as part of a promotion.] Nice design. Easy set up. Connects to Dyson app to monitor from your phone. Quiet, oscillates 0-350, has nice display which constantly shows the quality of the air. In auto mode it automatically adjusts the settings based on air quality. No information on recommended square footage. Have purifier in room size 20'X24'. Using purifier for a week room smells like fresh air. Fan cooled room fast, on high speed was not loud. Very satisfied with purifier.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love the color coded air quality display!
on May 2, 2025
Posted by: GRLDAD19
from Los Angeles, CA
Gender:Male
[This review was collected as part of a promotion.] Set up was super easy—just plug it in and it’s ready to go. The air flow is strong, and it also works great as a fan. The noise level is the same as the other Dyson products, so if you’re familiar with it, doesn’t bother me to have it running all day. The 360° spin is a nice touch too—it helps circulate air evenly around the room.
The color-coded air quality display is super clear and easy to understand! So much so that my little ones love glancing over and reporting on the progress as the air gets cleaned!
Overall, it does its job really well and fits right in with the space.
I would recommend this to a friend!
Written by a customer while visiting Dyson