Customer reviews from Dyson
Dyson - Purifier Cool PC1 - Exclusive - White/Silver
Average customer rating
4.6 out of 5
4.6
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
49
4 Stars
2
3 Stars
4
2 Stars
4
1 Star
0
89%of customers recommend this product. 
(
42 out of 47
)
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Customer Reviews for Dyson - Purifier Cool PC1 - Exclusive - White/Silver
Customer Rating
5 out of 5
5
Best Air filter
on July 5, 2025
Posted by: Rich
Verified Purchase:Yes
I bought this filter about a month ago and I am so glad that I did!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Excellent
on July 7, 2025
Posted by: Lou21
Gender:Male
Verified Purchase:Yes
I bought this a month ago...great airflow and coverage. cannot hear the motor.
Great choice
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on July 12, 2025
Posted by: Tom H
Verified Purchase:Yes
We are very pleased with our Dyson. It is quiet, works great and has excellent air flow. The Dyson app is easy to use and does everything you want using your phone.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great Features - worth it
on July 16, 2025
Posted by: Leo25
Gender:Female
Verified Purchase:Yes
I bought my Dyson about 3 weeks ago after I had a renovation & placed it in my living-dining area. Love that is noise free, coverage is great, actually helps the area be nice a cool….. I also like the look. I am very pleased with my purchase and definitely recommend Dyson products ! Well worth it !
I would recommend this to a friend!
User submitted photo
User submitted photo
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Air flow/cooling fan is meh.
on July 23, 2025
Posted by: LuluIL b
Verified Purchase:Yes
I purchased this a month ago for our living room. It’s June-July and at times we’ve also had the air-conditioning on. It’s quiet but we were not impressed by the airflow. You can buy a tower type fan for a lot less money and it will have better air flow. The fact that it’s also has an air filter was the not the primary reason we purchased it.
Response from DysonBy Customer ServiceRubaid KJuly 26, 2025
Thank you for your feedback. We are sorry your experience with the unit has not met expectations, especially when airflow performance is so important during warm seasons, particularly alongside air-conditioning. Your observations comparing the unit’s airflow to more affordable tower fans are valuable to us. While quiet operation and air filtration are key features, we recognize the importance of powerful airflow in creating a refreshing, comfortable environment. At Dyson, we strive to build machines that balance innovation, performance, and user satisfaction. If you are open to it, we would love to help, whether by optimizing placement, adjusting fan settings, or other solutions. Please feel free to reach out to our customer support team at askdysonus@dyson.com with any further thoughts or concerns. Your insights help us improve. Wishing you comfort and ease, Dyson Marketplace Support
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on July 31, 2025
Posted by: Charles
Verified Purchase:Yes
We’ve had our Dyson for about a month and am completely satisfied. Very quiet and efficient. 👍🏻👍🏻
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
The jury is still out
on August 19, 2025
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
I have owned 4 different air purifiers and this ranks last. Perhaps I have a bad unit but my other purifiers ramp up when the air quality is bad and slow down once the air quality improves. My other air purifiers are constantly adjusting the airflow. The Dyson does not change. The air quality is constantly good and the airflow never changes, which I find hard to believe but perhaps it is. I will continue to monitor this unit over the fall and see if anything changes.
No, I would not recommend this to a friend.
Response from DysonBy Customer ServiceRubaid KAugust 22, 2025
Thank you for your thoughtful feedback. We appreciate your continued engagement and comparison with other air purifiers. We are sorry to hear that your Dyson purifier is not adjusting its airflow as expected, and we understand how essential responsive air quality monitoring is to your experience. At Dyson, our goal is to deliver intelligent purifiers that adapt seamlessly to changing environments. If you are open to it, we would be glad to assist, whether by reviewing your unit’s settings, checking sensor calibration, or exploring environmental factors that may be influencing performance. Please reach out to our customer support team for personalized assistance. For any further questions or concerns, feel free to email us at askdysonus@dyson.com. We wish you continued health and happiness.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great filtration
on September 10, 2025
Posted by: NitaG
Verified Purchase:Yes
So far I’ve used this a month very happy I like you can set controls and speed up fan to cool off or set on auto
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting Dyson
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