We are very pleased with our Dyson. It is quiet, works great and has excellent air flow. The Dyson app is easy to use and does everything you want using your phone.
I bought my Dyson about 3 weeks ago after I had a renovation & placed it in my living-dining area. Love that is noise free, coverage is great, actually helps the area be nice a cool….. I also like the look. I am very pleased with my purchase and definitely recommend Dyson products ! Well worth it !
I purchased this a month ago for our living room. It’s June-July and at times we’ve also had the air-conditioning on. It’s quiet but we were not impressed by the airflow. You can buy a tower type fan for a lot less money and it will have better air flow. The fact that it’s also has an air filter was the not the primary reason we purchased it.
Response from DysonBy Customer Service, Rubaid K, July 26, 2025
Thank you for your feedback. We are sorry your experience with the unit has not met expectations, especially when airflow performance is so important during warm seasons, particularly alongside air-conditioning. Your observations comparing the unit’s airflow to more affordable tower fans are valuable to us. While quiet operation and air filtration are key features, we recognize the importance of powerful airflow in creating a refreshing, comfortable environment. At Dyson, we strive to build machines that balance innovation, performance, and user satisfaction. If you are open to it, we would love to help, whether by optimizing placement, adjusting fan settings, or other solutions. Please feel free to reach out to our customer support team at askdysonus@dyson.com with any further thoughts or concerns. Your insights help us improve. Wishing you comfort and ease, Dyson Marketplace Support
I have owned 4 different air purifiers and this ranks last. Perhaps I have a bad unit but my other purifiers ramp up when the air quality is bad and slow down once the air quality improves. My other air purifiers are constantly adjusting the airflow. The Dyson does not change. The air quality is constantly good and the airflow never changes, which I find hard to believe but perhaps it is. I will continue to monitor this unit over the fall and see if anything changes.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 22, 2025
Thank you for your thoughtful feedback. We appreciate your continued engagement and comparison with other air purifiers. We are sorry to hear that your Dyson purifier is not adjusting its airflow as expected, and we understand how essential responsive air quality monitoring is to your experience. At Dyson, our goal is to deliver intelligent purifiers that adapt seamlessly to changing environments. If you are open to it, we would be glad to assist, whether by reviewing your unit’s settings, checking sensor calibration, or exploring environmental factors that may be influencing performance. Please reach out to our customer support team for personalized assistance. For any further questions or concerns, feel free to email us at askdysonus@dyson.com. We wish you continued health and happiness.