Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White
Average customer rating
4.3
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
46
4 Stars
14
3 Stars
2
2 Stars
5
1 Star
4
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White
Posted by: Ahah
Gender:Female
Verified Purchase:Yes
Love it. Bought another !!!!! Very quite and warm !!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 8, 2026
Hi, thank you so much for sharing this with us, and we truly appreciate your positive feedback. It’s wonderful to hear that you’re enjoying your machine so much that you decided to purchase another one, and that you’re finding it quiet and warm. We’re really glad to know it’s meeting your expectations, and we appreciate you taking the time to let us know. If you ever need anything or have more thoughts to share, we’re here to help.
Written by a customer while visiting Dyson
Posted by: dsinmemphis
Gender:Female
Verified Purchase:Yes
Love it so far for heating! Very quiet and has no problem getting my rec room warm.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 18, 2026
Thank you for your wonderful review! We're thrilled to hear your Dyson is keeping your rec room warm and doing so quietly. Just as you hoped. Your feedback means a lot to us, and we're glad our heater is meeting your needs. If you ever have questions or need support, our team is always here to help. Thanks again for choosing Dyson and for sharing your experience!
Written by a customer while visiting Dyson
Posted by: intr
Gender:Male
Verified Purchase:Yes
bought this about 5 weeks ago. we use it primarily in our LR, keeps it nice especially on these record cold days. like how it purifies the air. it’s very quiet. haven’t received our electric bill yet.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 21, 2026
Hi, thank you so much for sharing your positive experience with us. We truly appreciate your feedback, and we’re glad to hear that your machine has been keeping your space comfortable and that you’re enjoying how quietly and effectively it purifies the air. It’s wonderful to know it’s been a great addition to your home, and we’re grateful you took the time to let us know. If you ever need any support or have questions down the road, we’re always here and happy to help.
Written by a customer while visiting Dyson
Posted by: Heat
Verified Purchase:Yes
So annoyed you can’t turn the heat on with the remote nor set a heat schedule.
Response from DysonBy Dyson Customer Service, February 26, 2026
Thank you for sharing this feedback with us. We understand how disappointing it feels when you can’t turn the heat on by remote or set a heat schedule, especially when those features would make daily use much more convenient. Your comments are genuinely appreciated, and we’ve shared them with our product team, so they can continue improving the experience. If you’d like help exploring the current settings or making sure everything is working as expected, our team is here for you. You can reach us through live chat or by phone support, and we’ll be happy to walk you through anything you need.
Written by a customer while visiting Dyson
Posted by: Alex87
Gender:Male
Verified Purchase:Yes
The fan or cool air isn’t as good as I thought. Even set at 10 for the fan, it isn’t much better than a regular much cheaper fan
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, February 26, 2026
Thank you for sharing your feedback. It’s valuable to us. We appreciate your honest thoughts about the fan and cool air performance, and we’re sorry to hear it didn’t meet your expectations. Your review highlights what matters most to users and helps us keep improving. If you have any suggestions or specific features you'd like to see, please let us know!
Written by a customer while visiting Dyson
Posted by: Fred
Gender:Male
Verified Purchase:Yes
The Dyson HP1 is everything we hoped it would be. Quiet operation, appropriate airflow and an informative display all make this an efficient device. During our recent South Florida cold spell, the HP1 kept our main bedroom at a pleasant temperature, eliminating the need to use our electric central heating system. We highly recommend the Dyson HP1.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, February 27, 2026
Hi there, we really appreciate your feedback. It’s great knowing the HP1 helped keep your main bedroom cozy and that you’ve found it efficient and easy to use. Should you need any help or have questions down the line, please get in touch through live chat or a quick call.
Written by a customer while visiting Dyson
Posted by: Chris
Gender:Male
Verified Purchase:Yes
Purchased in an emergency situation, now I use it regularly. Nice addition to take the chill out in the room I’m in.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 2, 2026
Thank you so much for sharing your experience and choosing Dyson during an urgent moment. We’re thrilled to hear your machine has become a regular part of your routine and adds extra comfort to your space. It’s wonderful to know it’s making a real difference and helping you stay cosy when you need it most. We truly appreciate your feedback, and you taking the time to let us, and others, know how well your Dyson is working for you!
Written by a customer while visiting Dyson