Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White
Average customer rating
4.3
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
46
4 Stars
14
3 Stars
2
2 Stars
5
1 Star
4
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White
Customer Rating
5
Cleans the air so well and does large room quickly
on June 7, 2025
Posted by: Evejax1029
Gender:Female
[This review was collected as part of a promotion.] 3 machines in 1 how amazing! The large filter on this has purified the air so well that my son with asthma has noticed a huge difference. I also love how you control the way it turns and you even get to have heat or cool air that blows so quietly.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Dyson Purifier x 3
Gender:Male
Verified Purchase:Yes
I have (3) Dyson Purifier's and I cannot get one of them to connect to the Dyson App. I do enjoy the quality of the product but would like to connect all of them to the App.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Anonymous
Verified Purchase:Yes
I purchased the Dyson Purifier Hot+Cool HP1 as an upgrade/replacement from my old Hot+Cool Link. The BIGGEST downside to this (and I suppose all newer Dysons) is the UL 1278 restriction in the US which means we can no longer remotely control heating through our app. This means no scheduling at all, and in the winter months when used in the basement office, the heating function is limited. I know it’s not Dyson’s fault, but there was no mention of the UL restriction on the website and just sucks. I may have tried to spend money fixing my Heat+Cool Link instead of getting a new device.
Response from DysonBy Dyson Customer Service, January 14, 2026
Thank you for sharing your feedback with us, and we're sorry to hear the UL 1278 restriction has impacted your experience with the Dyson Purifier Hot+Cool HP1. We understand how important remote heating control and scheduling can be, especially for winter comfort and convenience. This change is due to compliance with US safety standards, which restrict remote activation of heating functions for all manufacturers. While we always aim for transparency, we appreciate your point about wanting this information to be clearer before purchase. Your feedback’s been noted and sent to our product and web teams. If there’s anything we can do to help with your current setup or if you’d like to discuss options for your older Hot+Cool Link, please reach out to us via live chat or call our support team. We’re here to help and want to make sure you get the best out of your Dyson. Thanks again for reaching out, and we hope to hear from you soon.
Written by a customer while visiting Dyson
Posted by: AnnG
Gender:Female
Verified Purchase:Yes
I received this as a Christmas gift and placed it in my bedroom. Within an hour, I could feel and smell the difference in the air. Now after a few weeks, I realize I need another unit for my family room because the air is noticeably cleaner and fresher.
As an added benefit, I use the fan option at night when I’m sleeping which helps keep me cool in the South Florida heat.
As an added benefit, I use the fan option at night when I’m sleeping which helps keep me cool in the South Florida heat.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 15, 2026
It’s fantastic your air purifier is making such a noticeable impact on your indoor air so soon. Many owners add an extra unit for whole-home comfort, so your plan makes perfect sense. Using the fan at night combines purification with practical cooling, a win-win in hot weather. If you want help picking the right size for your family room, just reach out. Thanks for sharing your story!
Written by a customer while visiting Dyson
Customer Rating
4
Great air circulation
on June 3, 2025
Posted by: DirectLee
Gender:Female
[This review was collected as part of a promotion.] This works well as an air circulator and heater. I haven’t had it long enough to say how well it works as an air purifier. Overall it’s quiet, except for white noise when it’s on high. I like the sleek design and how most of the functions can be controlled through the Dyson app. I like that the remote control has magnetic dock on the top of the unit so that I don’t misplace it.
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic item gor heat or cooling
on June 5, 2025
Posted by: Merlot
Gender:Female
[This review was collected as part of a promotion.] Very happy with this. Heats up quickly and is very quite so you can sleep with it running. Cooling works great, love timer option.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
All good except new gen has limited app access
on November 24, 2025
Posted by: sam ghazi
Gender:Male
Verified Purchase:Yes
I have 5 dyson fans, this last one came with limit app access to control the fan due to UL limitations. i would rather not have UL certification and be able to control everything via app.
Response from DysonBy Dyson Customer Service, December 1, 2025
Hi there, we’re grateful you’ve chosen Dyson fans for your home and for sharing your honest thoughts. We’re sorry the limited app access on your latest fan has been disappointing. We understand how much convenience matters, and we’ll make sure your feedback is heard. If you’d like, our team is available through live chat or call support to walk you through options and answer any questions.
Written by a customer while visiting Dyson
Customer Rating
4
Great machine.
on May 12, 2025
Posted by: Poundilis
Gender:Male
[This review was collected as part of a promotion.] The machine is very efficient with heating our couch area in the living room. The fan noise is low. The only drawback is the sides get hot so be careful around young children. The fan rotation choices enables a wide variety of patterns.
The remote control attaches to the top of the fan magnetically. This is a nice touch so you don’t loose the remote.
All in all a great machine. The styling and size is great. Capturing the dust and pollens in the room is an added bonus. Also, it’s the ideal machine for a small room.
The remote control attaches to the top of the fan magnetically. This is a nice touch so you don’t loose the remote.
All in all a great machine. The styling and size is great. Capturing the dust and pollens in the room is an added bonus. Also, it’s the ideal machine for a small room.
I would recommend this to a friend!
Written by a customer while visiting Dyson