Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White/White
Average customer rating
4.3
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
57
4 Stars
17
3 Stars
4
2 Stars
5
1 Star
6
85%of customers recommend this product.
(
58 out of
68)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White/White
Posted by: Memmere
Verified Purchase:Yes
Bought this for my son’s home office as a birthday gift. He is so happy with being able to work in a temperature he has control over. Thinking of buying one for myself!
Response from DysonBy Dyson Customer Service, July 13, 2026
Thank you for sharing your experience! We're delighted to hear that your son's birthday gift has been such a success and that he's enjoying a more comfortable home office environment with personalized temperature control. It’s especially rewarding to know your Dyson is helping make his workday more enjoyable. We're honored that you're already considering one for yourself! Thank you for choosing Dyson and for taking the time to leave such a wonderful review.
Written by a customer while visiting Dyson
Posted by: Annz
Gender:Female
Verified Purchase:Yes
I don’t know what to do. I gave this to our son and he just opened it. It was smashed and does not work.
Response from DysonBy Dyson Customer Service, July 7, 2026
Thank you for sharing your experience with us. We are truly sorry to hear that your Dyson Purifier Hot+Cool HP1 arrived smashed and does not work. Please be assured that we are here to support you and would be happy to assist in resolving this issue. We kindly request you to contact us through Dyson live chat or phone support, where our team will look into the matter in detail and guide you through the necessary steps.
Written by a customer while visiting Dyson
Posted by: Tom H
Gender:Male
Verified Purchase:Yes
We love our new Dyson! It is whisper quiet, puts out an excellent flow of air and easy to control with the MyDyson app.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, July 2, 2026
Thank you so much for sharing your wonderful review. We are absolutely thrilled to hear how much you love your new Dyson machine. It is fantastic to know that its whisper-quiet operation, powerful airflow, and seamless integration with the MyDyson app are making such a positive difference in your home. Your feedback means the world to us, thank you for choosing Dyson!
Written by a customer while visiting Dyson
Posted by: ANdyinc91
Gender:Male
Verified Purchase:Yes
Great fan! This is my second one but the previous was a much smaller, personal fan. I bought it in May so I haven't had a chance to use the heater but as a fan/purifier, it's awesome! I love the remote control functions so i can get it started on my way home from work. Low mode is very quiet and not distracting.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 9, 2026
Thank you for being such a loyal member of the Dyson family! We are thrilled to hear that your second fan is already making your days more comfortable. It is wonderful to know that you love using the remote control app to cool down your home before you even walk through the door. We appreciate you sharing your experience!
Written by a customer while visiting Dyson
Posted by: Hotgirl
Gender:Female
Verified Purchase:Yes
Ever since I got it, I haven’t turned it off. Has helped with the airflow in my room. Id highly recommend to friends and family!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, June 10, 2026
Thank you for sharing your positive feedback with us. It is wonderful to hear that you are happy with your Dyson Purifier Hot + Cool HP1 and that it is delivering such an excellent airflow experience in your room. We truly appreciate you taking the time to share this recommendation, and we are thrilled to have you as part of the Dyson family.
Written by a customer while visiting Dyson
Posted by: Dyson HP1 hepa Fan
Gender:Male
Verified Purchase:Yes
No Remote functionality for Heat because of UL1258
Dyson insinuates that the US government is to blame.
I would like to know why they did not seek or meet the UL1278 standard.
Dyson insinuates the US government is to blame.
The U.S. government itself does not directly “approve” UL 1278, but agencies like the U.S. Consumer Product Safety Commission (CPSC) work with UL and reference the standard because heater fires are a major safety issue.
Dyson insinuates that the US government is to blame.
I would like to know why they did not seek or meet the UL1278 standard.
Dyson insinuates the US government is to blame.
The U.S. government itself does not directly “approve” UL 1278, but agencies like the U.S. Consumer Product Safety Commission (CPSC) work with UL and reference the standard because heater fires are a major safety issue.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, May 15, 2026
Thank you for sharing your feedback. We are sorry for the issues you have faced. Your safety is our absolute priority, and we invite you to contact us via live chat or phone if you have any further questions.
Written by a customer while visiting Dyson
Posted by: Kate
Gender:Female
Verified Purchase:Yes
I love that it serves as a heater, fan, and air purifier. It is super quiet and the remote is convenient.
Response from DysonBy Dyson Customer Service, May 15, 2026
Hi, thank you so much for the kind words! We really appreciate the great feedback, and it’s awesome to know you're enjoying your Dyson. If anything comes up or you need support, we've got your back.
Written by a customer while visiting Dyson
Posted by: Esteban.
Gender:Male
Verified Purchase:Yes
I brought this about 3 weeks ago now and I’ve been getting the best sleep with it. I have pretty bad allergies and I own a dog that sheds like crazy. Ever since I got this and use it every night when I sleep I haven’t been waking up not able to breath. I do live in a small one bedroom apt about 900 sq ft and it pretty much cools my whole apt so I’m not having to lower my ac as much. Pretty pricey and I don’t think it should be the price it is but it’s worth the investment for sure.
I would recommend this to a friend!
Written by a customer while visiting Dyson