Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
36
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
38 out of
40)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White
Posted by: BobF
Gender:Male
Verified Purchase:Yes
This is the second one 1 ordered. Have them in different rooms. Actually ordered a third one and gave to my son for a gift for his house. These work GREAT. Heat takes care of my entire bedroom and family room. It’s quiet and effective. Highly recommend it.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 4, 2025
We truly appreciate your glowing words and the trust you have placed in Dyson. It is wonderful to know our technology has seamlessly become part of your home, bringing comfort and quiet efficiency to multiple rooms and even serving as a thoughtful gift for your son. Hearing how it delivers warmth and performance exactly where you need it inspires us to keep innovating for families like yours. Thank you for recommending us so enthusiastically; we are proud to have earned your confidence and delighted to be part of your everyday living experience.
Written by a customer while visiting Dyson
Posted by: DonW
Gender:Male
Verified Purchase:Yes
Works very well for its size. Warms my 200 sf room fine.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: JSR_15
Gender:Male
Verified Purchase:Yes
We had an old Dyson heater that lasted for years but it was time to replace it. We use it to heat a porch that doesn't have any other heating.
The new HP1 does a much better job at heating but there are two things I don't like about it that keep me from giving it a five star rating:
1. The heat function can no longer be controlled from the app or from Alexa. With our old Dyson, I had a routine that turned the heat down to 50 degrees from 10 PM - 6 am and then to 68 degrees for the rest of the day. That's not possible anymore and can only be done manually from the remote control. I don't know why this feature was removed.
2. With the old Dyson, I could simply say "Alexa, Dyson Purifier off." Now this takes three separate steps: "Alexa, Dyson skill" "Alexa Dyson Purifier off" "Alexa exit"
So the heating ability of the unit and its ability to turn 360 degrees are a big step forward compared to our old unit, but the ability to control the unit itself via Smart Home has taken a big step backwards.
I would recommend this to a friend!
Written by a customer while visiting Dyson