Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - White/White
Average customer rating
4.3
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
57
4 Stars
17
3 Stars
4
2 Stars
5
1 Star
6
85%of customers recommend this product.
(
58 out of
68)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - White/White
Posted by: Mailman 1
Gender:Male
Verified Purchase:Yes
We’re very Satisfied with our purchase. Thanks !!!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, November 17, 2025
Hi Mailman, we are delighted to have been able to assist you. Your satisfaction is our top priority, and we are glad we could meet your expectations. Thank you for your kind words and for choosing Dyson for your needs. Please feel free to reach out to us if there's anything else we can help you with. We're here to ensure a smooth experience for you. We hope you enjoy your Dyson experience and have a wonderful day!
Written by a customer while visiting Dyson
Posted by: Jig62
Verified Purchase:Yes
Airflow is low. I expected it to be more like the Dyson Purifier Hot+Cool HP1. Overall, pretty disappointing.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, November 15, 2025
Thank you for your honest review. We regret that the airflow performance has been disappointing for you. We appreciate your feedback and encourage you to connect with our customer care team so we can assist you further.
Written by a customer while visiting Dyson
Posted by: Samuel
Verified Purchase:Yes
Instructions are not easy to access. Print them out and enclose them.
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re grateful for your honest feedback. We’re sorry the instructions weren’t easy to access, and we understand how important clear guidance is. Your suggestion to include printed directions is appreciated and will be shared with our team. If you need help right now, please reach out to our support team via live chat or phone. We’ll be glad to assist you.
Written by a customer while visiting Dyson
Posted by: Oscar
Gender:Male
Verified Purchase:Yes
This is the best investment I made. Love the heater with filtered air, all functional options are great. The safest heater.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Joyce Teskey
Verified Purchase:Yes
Don’t waste your money the product is too expensive for what it does . I tried to return a fully boxed unit with a receipt within one day of purchase , after 4 weeks still no credit Dyson is so over rated
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re sorry to hear about your experience. It’s never what we want for our customers. Waiting weeks for a return credit must have been frustrating, and we completely understand your disappointment. We’d like to look into this for you right away. Please reach out to our support team via live chat or give us a call, so we can resolve this quickly.
Written by a customer while visiting Dyson
Posted by: Quizical
Verified Purchase:Yes
Would love a little bit of instructions or a manual with it.
Written by a customer while visiting Dyson
Posted by: Dyson Purifier x 3
Gender:Male
Verified Purchase:Yes
I have (3) Dyson Purifier's and I cannot get one of them to connect to the Dyson App. I do enjoy the quality of the product but would like to connect all of them to the App.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Atvguy3296
Verified Purchase:Yes
This purifier is incredible it’s super reactive and filters very well I also find it removes smells like smoke or candle sents the heating cools my 1200sq downstairs very well and also provides a decent amount of circulation in the air another thing I would like to mention is the 180 decrees of oscillation would absolutely recommend this product
I would recommend this to a friend!
Written by a customer while visiting Dyson